Your renewal and a time to talk

Email thread

Ardenmore Pension Administration · sales

Marcus Bell asked Elaine Turvey for half an hour to discuss the Starter renewal before 29 Aug 2025, offering a usage review against 25 licensed users. No customer response in the thread.

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What this says

As at Fri 9 Oct 2026

Marcus Bell asked Elaine Turvey for half an hour to discuss the Starter renewal before 29 Aug 2025, offering a usage review against 25 licensed users. No customer response in the thread.

Ask: Marcus proposes covering who is using the brain against the 25 licensed users, what they ask it, and what Ardenmore would want from the next term.

Customer view: Elaine does not reply in the thread. The evidence does not show whether a call took place.

Next: a half-hour call, with the usage summary sent beforehand if preferred.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages1

First message2025-07-21

Last message2025-07-21

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Marcus Bell 21 Jul 2025 11:14
to Elaine Turvey
Hi Elaine, Your Starter subscription runs to 29 Aug 2025, so I'd like to find a time to talk through the renewal before then. I've pulled the numbers on how the brain has been used over the past year, so we can look at it together before anything is decided. Here's what I'd suggest covering: - who on the team is using it, against the 25 licensed users - what they have been asking it - what you'd want from the next term, if you decide to continue Shall we book half an hour, either later this week or early next? Happy to jump on a call whenever suits you, and I can send the usage summary across beforehand if that's easier. Thanks, Marcus

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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