Finding a time to talk about the renewal

Email thread

Ardenmore Pension Administration · sales

Marcus Bell asked Elaine Turvey for a call ahead of the Starter renewal on 29 Aug 2025. Elaine wants usage figures to justify the spend to the board and said not to rush the decision.

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What was said

What this says

As at Fri 9 Oct 2026

Marcus Bell asked Elaine Turvey for a call ahead of the Starter renewal on 29 Aug 2025. Elaine wants usage figures to justify the spend to the board and said not to rush the decision.

Ask: Marcus proposed 30 minutes to review a year of use. Elaine asked for slots in the week after next.

Customer view: she must justify the spend to the board and does not want the decision rushed. Renewal is not confirmed.

Next: Marcus sends slots and a one-page summary of who is using the brain and what they ask.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2025-05-28

Last message2025-05-29

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Messages

Marcus Bell 28 May 2025 08:50
to Elaine Turvey
Hi Elaine, Hope you are well. Your Starter subscription comes up for renewal on 29 Aug 2025, so I'd like to get a short call in the diary to go through how the brain has been used at Ardenmore over the last year. I've pulled the numbers, so I can share them on screen and we can look at them together. Shall we book 30 minutes? Happy to jump on a call whenever suits you in the next couple of weeks. Thanks, Marcus
Elaine Turvey 29 May 2025 13:49
to Marcus Bell
Marcus, Thank you. I would be glad to see the usage figures, as I need to be able to justify the spend to the board. Let's not rush the decision though. I am out for part of next week. Could you suggest a couple of slots for the week after? Elaine Turvey
Marcus Bell 29 May 2025 16:33
to Elaine Turvey
Hi Elaine, No problem. I'll send over a couple of slots for the week after next shortly, and I'll put together a one-page summary of who is using it and what they are asking, so you have something to take to the board. Thanks, Marcus

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