Payment reminder: invoice INV-158-0001
Email thread Hartside Student Living · billing
On 6 May 2026 finance chased Russell Bland for invoice INV-158-0001, the £14k gross implementation fee, due 29 Apr 2026 and shown as unpaid. No customer response in the thread.
What was said
What this says
As at Fri 9 Oct 2026On 6 May 2026 finance chased Russell Bland for invoice INV-158-0001, the £14k gross implementation fee, due 29 Apr 2026 and shown as unpaid. No customer response in the thread.
Ask: Rachel Dunmore asked for the remittance advice if payment had gone, or a payment date, and offered to reissue the invoice with a PO number.
Customer view: there is no customer response in the thread, so the reason for non-payment is not shown. It may be a payment run timing issue or a query.
Next: obtain a payment date or remittance from Russell.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2026-05-06
Last message2026-05-06
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Rachel Dunmore 6 May 2026 15:28Dear Russell, For your records, invoice INV-158-0001 was issued on 30 Mar 2026 and fell due on 29 Apr 2026. Our ledger shows it as unpaid. Net amount: £12,000 VAT: £2,400 Gross amount: £14,400 This is the implementation fee for Hartside Student Living. It may simply have crossed with your payment run, so if it has already gone, please send me the remittance advice and I will match it. If there is a query on the invoice, or it needs a PO number, please tell me and I will reissue it straight away. Otherwise, could you confirm when we can expect payment? Kind regards, Rachel Dunmore Finance Manager
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