What was said
What this says
As at Fri 9 Oct 2026Hamza Akhtar proposes a kickoff for the live Growth contract. Bethany Cole replies within minutes, keen to start, asks for Tuesday or Wednesday morning, and wants nomination agreements and tickets connected first.
Ask: Hamza wants an hour-long kickoff covering systems, users and early questions for the brain.
Customer view: Bethany is keen and sets a clear first priority: university nomination agreements and the tickets side, as each partner review leans on them. She will invite James.
Next: Hamza to fix the kickoff slot, with Hollie Grieve joining for the first part.
The thread
Updated 9 Oct 26Typecs
Messages2
First message2026-04-10
Last message2026-04-10
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Messages
- Hamza Akhtar 10 Apr 2026 13:46Hello Bethany, Welcome aboard. I'm Hamza, the implementation consultant who will be running your set-up. Your Growth contract is now live, with 40 licensed users, so the next step is a kickoff call. I'd suggest about an hour early next week. On the agenda: which systems we connect first, who on your side needs access, and what you want to be able to ask the brain in the first few weeks. It would help if you could bring the names of the people in university partnerships and resident services who will use it first. What days suit you? Hollie Grieve, your customer success manager, will join us for the first part. Best, Hamza
- Bethany Cole 10 Apr 2026 14:00Hi Hamza, Great to hear from you, and we're keen to get going. Tuesday or Wednesday morning would work best for us, anything after 10:00. Partners first: I'd like the university nomination agreements and the tickets side connected before anything else, as that's what each partner review leans on. I'll bring a short list of users and I'll make sure James is invited too, since he'll want to see what's being connected. Best, Bethany
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