A call on the terms
Email thread Thackwray Logistics · sales
Priya Raman asked Steven Holroyd for a call on commercial terms. He agreed to Tuesday after lunch and wants usage numbers first. Priya then promised user numbers and the implementation and subscription split in writing.
What was said
What this says
As at Fri 9 Oct 2026Priya Raman asked Steven Holroyd for a call on commercial terms. He agreed to Tuesday after lunch and wants usage numbers first. Priya then promised user numbers and the implementation and subscription split in writing.
Ask: Priya wanted twenty minutes on the commercial terms. Steven replied within hours, choosing Tuesday and setting the agenda: usage numbers first.
Customer view: the Finance Director is testing value and cost split before signing. He did not comment on price in this thread.
Next: Priya is to send user numbers and the one-off implementation versus annual subscription split the morning after the call, and to pencil in a follow-up. The thread has no customer reply to the final message.
The thread
Updated 9 Oct 26Messages
Priya Raman 28 Feb 2025 11:21Hi Steven, Thanks for your note on the proposal. I'd like to pick up the commercial terms with you directly so we can close out anything outstanding. Could we have twenty minutes early next week? Monday or Tuesday afternoon would suit me, but I'll fit around you. Best, Priya
Steven Holroyd 28 Feb 2025 14:00Priya, Tuesday, after lunch. Have the usage numbers ready, that's where I'll start. Steven Holroyd- Priya Raman 4 Mar 2025 17:53Hi Steven, Thanks for your time today. As promised, I'll send over the user numbers and the split between the one-off implementation and the annual subscription tomorrow morning, so you have it in writing before we speak again. To keep momentum, could we pencil in a short follow-up later this week? Whatever suits you, I'll work round it. Best, Priya