Your Enterprise renewal

Email thread

Marcus Bell sent the renewal notice for the Enterprise subscription ending 27 Aug 2026. CFO Robert Lindsay asked which figure is contracted, £104k or the £125k he saw. Tom Ashdown is to confirm in writing.

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What was said

What this says

As at Fri 9 Oct 2026

Marcus Bell sent the renewal notice for the Enterprise subscription ending 27 Aug 2026. CFO Robert Lindsay asked which figure is contracted, £104k or the £125k he saw. Tom Ashdown is to confirm in writing.

Ask: Robert wants the contracted figure for the new term in writing, with an explanation of how £125k relates to the current £104k.

Customer view: He is questioning the numbers on price and has seen the higher figure in BG-Demo's system. Marcus explained £125k is the renewal deal value held internally and deferred pricing to Tom.

Next: Tom sends pricing and the order form, aiming for agreement by 18 Aug 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages3

First message2026-05-29

Last message2026-06-04

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Messages

Marcus Bell 29 May 2026 10:22
to Robert Lindsay
Hi Robert, This is our formal renewal notice. Your Enterprise subscription runs to 27 Aug 2026, and we'd like to talk through the renewal with you well ahead of that date. For reference, your current contracted annual figure is £104,500 for 150 licensed users. Tom, copied here, will send the renewal paperwork and confirm the pricing for the next term in writing. Shall we book 30 minutes in the next couple of weeks? Thanks, Marcus
Robert Lindsay 2 Jun 2026 15:29
to Marcus Bell
Marcus, Thank you for the notice. Which figure is the contracted one for the new term? I have seen £125,000 mentioned in your system and I'll need that in writing, with an explanation of how it relates to the current £104,500. Robert Lindsay
Marcus Bell 4 Jun 2026 16:34
to Robert Lindsay
Hi Robert, Fair question. The £125,000 is the renewal deal value held on our side, and the current contract is £104,500 a year. I'd rather not guess at how the two reconcile for you, so Tom will confirm the pricing for the new term in writing, along with the order form. Pricing is his area. We are aiming to have the renewal agreed by 18 Aug 2026, ahead of the contract end on 27 Aug 2026. Thanks, Marcus

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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