Following up on our discovery call

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After the discovery call, Tom Ashdown quoted £134k as a total deal value including implementation. Robert Lindsay, the CFO, asked which figure is contracted and wants subscription and implementation shown separately in writing.

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Current to 14 Oct 26

After the discovery call, Tom Ashdown quoted £134k as a total deal value including implementation. Robert Lindsay, the CFO, asked which figure is contracted and wants subscription and implementation shown separately in writing.

Ask: Robert wants the annual subscription and the one-off implementation fee separated so he can check them against the order form.

Customer view: He is precise and formal, and asked for it in writing. The Enterprise tier is the offering in play, with a target decision date of 14 Aug 2025.

Next: Tom must send the written split. The £134k is a pencilled-in deal value, not a contracted figure.

AI · claude-sonnet-5-5 · 14 Oct 2026

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Updated 9 Oct 26

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First message2025-06-23

Last message2025-06-23

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Tom Ashdown 23 Jun 2025 16:32
to Shona Baird, Robert Lindsay
Hi Shona, Robert, Thanks both for your time on the discovery call. It was really useful to hear how circuits, faults and bills currently sit in different places for your account managers and the service desk. So you both have the same picture: we're looking at the Enterprise tier. The deal value we have pencilled in is £134,500. That is the total for the deal and includes the one-off implementation fee, so it isn't an annual figure. I'll confirm the exact split and the annual subscription in the written proposal rather than quote it from memory. We're working towards a decision by 14 Aug 2025, though that's a target and not a deadline. Next steps on our side are the proposal and the security review support. Any questions, give me a shout. Leave that with me and I'll get the paperwork over shortly. Best, Tom Tom Ashdown Account Executive, BB-Demo
Robert Lindsay 23 Jun 2025 16:49
to Tom Ashdown
Tom, Thank you. Which figure is the contracted one? I'd like the annual subscription and the implementation fee shown separately, so I can check them against the order form when it comes. I'll need that in writing, please. Robert Lindsay

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