Setting up a check-in
Email threadOn 31 Oct 2024 Marcus Bell asked Craig Ashwell for a half-hour check-in on the Growth subscription. The thread has no customer response. Marcus notes that a small group does most of the asking.
What was said
What this says
As at Fri 9 Oct 2026On 31 Oct 2024 Marcus Bell asked Craig Ashwell for a half-hour check-in on the Growth subscription. The thread has no customer response. Marcus notes that a small group does most of the asking.
Ask: Marcus Bell proposes a short call or visit to review usage, connector coverage and questions that gave no useful answer. He offers to include the credit control or project leads.
Customer view: there is no customer response in the thread, so Craig Ashwell's position is not shown.
Next: Marcus wants the slot booked within a week or two, which is a chance to widen use across the project, commercial and credit teams.
The thread
Updated 9 Oct 26Messages
Marcus Bell 31 Oct 2024 15:35Hi Craig, I hope the week is going well. I'd like to get a check-in in the diary for the next week or two, now that you have had the Growth subscription up and running for a little while. I've pulled the numbers and wanted to run through a few things with you: - How your teams are using the brain day to day. You have 40 licensed users and a small group are doing most of the asking, so there may be room to bring more of the project, commercial and credit teams in. - Which connectors are loading well and whether anything is missing that you expected to see. - Any questions your people have asked that did not give a useful answer, so we can look at them together. Shall we book half an hour? Tuesday or Thursday next week would suit me, mornings if possible. I'm happy to jump on a call or to come to you if you would rather have it in person. If someone else on your side should be there, such as whoever looks after credit control or your project leads, let me know and I'll send the invite to them as well. Thanks, Marcus