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Kickoff follow-up and next steps

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Ashwell Mercer Interiors logo Ashwell Mercer Interiors · cs

Callie Brennan summarised the kickoff: one view of each client, Sunil Kapoor as admin, Craig Ashwell as sponsor, 40 users starting small. Sunil confirmed, flagged a second approval for the commercial system and duplicate clients.

What was said

What this says

As at Fri 9 Oct 2026

Callie Brennan summarised the kickoff: one view of each client, Sunil Kapoor as admin, Craig Ashwell as sponsor, 40 users starting small. Sunil confirmed, flagged a second approval for the commercial system and duplicate clients.

Ask: Callie needs written access per system and the finance client list from Sunil, and Craig's priority variations and valuations.

Customer view: Sunil agreed the plan and wants the credit-control team in the first user group. The commercial system needs a second approval, so that access may follow.

Next: Craig has not yet replied in the thread with his variations list.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2024-09-02
Last message2024-09-02

Messages

  1. Callie Brennan
    Callie Brennan 2 Sep 2024 17:20
    to Craig Ashwell, Sunil Kapoor
    Hi Craig, hi Sunil, Thanks both for today's kickoff. A quick summary so we all hold the same plan. What we agreed: - The aim is one view of each client: projects, variations, calls and invoices together, for the project, commercial and credit-control teams. - Sunil is the admin for the brain and my day-to-day contact. Craig is the sponsor on your side. - Your licence covers 40 users, so we will start with a smaller group from each team and widen it once the first refresh has landed. What I need from your side is: - written access for each source system, from Sunil - the client list as finance holds it, from Sunil - Craig's view on which variations and valuations the commercial team most wants to see first Marcus is copied in as your customer success manager and will pick things up with you once the setup is done. I'll send the setup note after our next working session. Thanks, Callie
  2. Sunil Kapoor
    Sunil Kapoor 2 Sep 2024 19:58
    to Callie Brennan
    Callie, Thanks, that matches my notes. A few points: - Access: I'll have written confirmation for the project and accounting systems this week. The commercial system needs a second approval, so that one may follow. - Client list: there are duplicates between the project and commercial lists. I'll reconcile it and send you one clean list. - Users: starting small is fine. I'd like the credit-control team in the first group, as they are the ones who will notice a mismatch quickly. Craig, you are copied so you can add the variations you want first. Please send them to me and I'll pass them on in one go. Sunil

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