What was said
What this says
Current to 11 Oct 26Tom Ashdown proposes Growth at £62k for implementation and year one. Finance Director Bruce Lamont asks about contract terms and flexibility on the implementation schedule before moving forward.
Ask: Tom recommends Growth at £62k for implementation and year one and offers a call with finance. Bruce replies that he needs to understand the contract terms and asks who to speak to about timeline and flexibility.
Customer view: Bruce is cautious and has not committed, though he does not object to the price.
Next: Tom promises a call the following week and says he will confirm what flexibility BB-Demo has. The thread does not show what flexibility is available.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 23 Feb 2024 13:42Hi Rhona and Bruce, Thanks for the call this afternoon. I'm glad the brain resonated: connecting your practice management system, calls and patient feedback into one place will definitely save time on the admin side. Growth tier makes sense for you. We'd implement over a few weeks, and the total package is £62,000 for implementation and year one. I'll send a draft proposal over by tomorrow. Shall we schedule a call with finance to walk through next steps? Best, Tom
- Bruce Lamont 28 Feb 2024 11:58Tom, Thanks for the proposal. Before we move forward, I need to understand the contract terms a bit better. Who do we speak to about timeline and any flexibility on the implementation schedule? Bruce
- Tom Ashdown 29 Feb 2024 15:22Bruce, Good question. Happy to talk through timeline and any adjustments we can make on our end. We can absolutely discuss what works best for your team. Let's get a call in next week, I'll coordinate with my team to confirm what flexibility we have. Cheers, Tom