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Proposal, Starter plan

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Linthorpe Trade Supplies: documents logo Linthorpe Trade Supplies: documents · sales

Tom Ashdown proposed the Starter tier at a first-year total of 24,525 including implementation. Pauline Metcalfe, Finance Director, asked to reduce users, asked about multi-year terms and whether the implementation fee is negotiable.

What was said

What this says

Current to 11 Oct 26

Tom Ashdown proposed the Starter tier at a first-year total of 24,525 including implementation. Pauline Metcalfe, Finance Director, asked to reduce users, asked about multi-year terms and whether the implementation fee is negotiable.

Ask: Pauline asked three things: a lower user count to start, multi-year terms, and a negotiable implementation fee. Tom answered yes to all three and proposed a call to work through the numbers.

Customer view: engaged and commercially minded, with price and commitment the focus. She then asked for Thursday afternoon, after 14:00.

Next: the call decides the numbers. First-term discounts are capped at 20%, so concessions on fee and users need care.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages4
First message2024-06-06
Last message2024-06-13

Messages

  1. Tom Ashdown
    Tom Ashdown 6 Jun 2024 12:44
    to Darren Blakey, Pauline Metcalfe
    Pauline and Darren, I've attached the proposal we discussed. The Starter tier is right for your team: 15 users, your four key systems connected, and a month of onboarding. The total is 24,525 for the first year including implementation. Happy to walk through any part of it. What questions do you have? Best, Tom
  2. Pauline Metcalfe
    Pauline Metcalfe 11 Jun 2024 08:23
    to Tom Ashdown
    Tom, Thanks for this. A couple of things: can we reduce the user count to start with, and what terms do you offer for multi-year? Is the implementation fee negotiable? Pauline
  3. Tom Ashdown
    Tom Ashdown 12 Jun 2024 10:59
    to Darren Blakey, Pauline Metcalfe
    Pauline and Darren, Yes to all three. We're flexible on user count, we do annual or multi-year, and the implementation fee is negotiable. Let's get a call in to work through the numbers. Cheers, Tom
  4. Pauline Metcalfe
    Pauline Metcalfe 13 Jun 2024 08:07
    to Tom Ashdown
    Thursday afternoon this week? After 2pm? Pauline

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