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Follow-up from our review call

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After the review call, Marcus Bell summarised usage and the 30 Apr 2026 end date. Managing Director Stuart Haworth asked for a short usage note on what consultants get from the brain, and will judge whether it earns its keep.

What was said

What this says

Current to 11 Oct 26

After the review call, Marcus Bell summarised usage and the 30 Apr 2026 end date. Managing Director Stuart Haworth asked for a short usage note on what consultants get from the brain, and will judge whether it earns its keep.

Ask: Stuart wants a short note showing who uses the brain and what they get out of it. He says Lauren and Nadia will tell him whether it is earning its keep.

Customer view: Stuart called the summary good but is focused on consultant value, not usage totals. Marcus noted that a few consultants ask most of the questions.

Next: Marcus is to write the one-page note and Lauren and Nadia are to send feedback. Priya is to approach Stuart about the renewal ahead of 30 Apr 2026.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages3
First message2026-03-03
Last message2026-03-05

Messages

  1. Marcus Bell
    Marcus Bell 3 Mar 2026 16:30
    to Lauren Pilkington, Stuart Haworth, Nadia Bashir
    Hi all, Thanks for your time on the call today. A quick summary of what we covered: - Usage is up on the previous quarter, with a few consultants asking most of the questions. - You have 15 licensed users, and plenty of headroom within that. - Your subscription runs to 30 Apr 2026. I'll send a short usage note with the detail. If there is anything you'd like added to it, tell me. Thanks, Marcus
  2. Stuart Haworth
    Stuart Haworth 3 Mar 2026 17:52
    to Marcus Bell
    Marcus, Good summary. What's in it for the consultants is what matters to me, so put that in the usage note: who is using it, and what they get out of it. Short please. Lauren and Nadia will tell me if it's earning its keep. Stuart
  3. Marcus Bell
    Marcus Bell 5 Mar 2026 17:00
    to Lauren Pilkington, Stuart Haworth, Nadia Bashir
    Hi all, As promised, here is where we've landed after Tuesday: - I'll keep the usage note to a page, focused on what consultants get from the brain. - Lauren and Nadia, please tell me what the consultants find most useful and anything they still can't see. - Priya will be in touch with Stuart about the renewal ahead of 30 Apr 2026. Happy to jump on a call if any of that is unclear. Thanks, Marcus

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