Renewal order form for signature

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Tom Ashdown sent the Growth renewal order form at £48k, the deal total and not an annual figure. Philip Annear said the total matches, that he is content with usage, and that he would sign on 13 Dec 2024.

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As at Fri 9 Oct 2026

Tom Ashdown sent the Growth renewal order form at £48k, the deal total and not an annual figure. Philip Annear said the total matches, that he is content with usage, and that he would sign on 13 Dec 2024.

Ask: Tom wanted the form signed by Monday 16 December 2024, before the term ends on 27 Dec 2024. He flagged that £48k is the deal total, and asked Philip to say if it did not match expectations.

Customer view: Philip said Daniel's usage walk-through left him content that it is being used, and that the total matches what was discussed.

Next: the executed copy is not in the thread, so signature is promised rather than shown.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2024-12-12

Last message2024-12-13

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Tom Ashdown 12 Dec 2024 15:57
to Philip Annear
Hi Philip, The renewal order form for Pentreath is attached for signature. It keeps you on Growth with the same 50 licensed users, and the total on the form is £47,500. That is the deal total rather than an annual figure, so do shout if it doesn't match what you were expecting and I will confirm it against our records. We are aiming to have it done by Monday 16 December 2024, which leaves a comfortable gap before the current term ends on 27 Dec 2024. Leave that with me if anything needs changing. Cheers, Tom
Philip Annear 13 Dec 2024 08:42
to Tom Ashdown
Tom, Thanks. Daniel took me through usage last month and I am content that it is being used. The total matches what we discussed. I will sign today and send it back to you before Monday. Philip Annear

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

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Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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