What was said
What this says
Current to 13 Oct 26Logistical billing email: BB-Demo's Finance Manager sent invoice INV-076-0003 (gross £35k, due 27 Jun 2025) and asked for a PO number and remittance address. No customer response in the thread.
Ask: Rachel Dunmore sent the invoice to Bernadette Lowry, asked whether a PO number should be quoted and asked for the correct remittance address.
Customer view: there is no customer response in the thread, so the evidence does not show whether the invoice was accepted or paid.
Next: Rachel offered to reissue the invoice with a PO number if Bernadette's team needs one.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 28 May 2025 11:23Dear Bernadette, Please find attached invoice INV-076-0003 for Merriott Lyle Distribution, for your records. The details are: - Issued: 28 May 2025 - Due: 27 Jun 2025 - Net amount: £29,125 - VAT: £5,825 - Gross amount: £34,950 The invoice is currently unpaid, which is as expected given it was only issued today. Nothing is overdue on the account. Could you confirm the PO number your team would like quoted, if one is needed? If your payables process requires it on the invoice, I will reissue a copy with it added, so that it can go straight through when it reaches you. Could you also confirm the correct address for remittance advices, so that I can match payment to the invoice on the day it arrives? Please reply to me directly if anything on the invoice does not match what you expected, and I will look at it the same day. Kind regards, Rachel Dunmore Finance Manager, BB-Demo