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After a call, Tom Ashdown suggested Starter. Steve Greenhalgh, Chief Operating Officer, asked for cost and implementation time. Tom replied with £28,000 all in and four weeks, and promised a proposal.

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What was said

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Current to 11 Oct 26

After a call, Tom Ashdown suggested Starter. Steve Greenhalgh, Chief Operating Officer, asked for cost and implementation time. Tom replied with £28,000 all in and four weeks, and promised a proposal.

Ask: Steve found the offer promising and wanted the cost and implementation time confirmed.

Customer view: positive but unconfirmed. Steve has not yet seen a written proposal, and the thread shows no reply to the £28,000 figure.

Next: the £28,000 is a figure in Tom's email, not an executed order form. The thread does not show the proposal being sent.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-09-30

Last message2026-10-02

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Messages

Tom Ashdown 30 Sep 2026 16:18
to Kevin Duckworth, Steve Greenhalgh
Hi Kevin and Steve, Thanks for taking the time today. I reckon Starter could be a good fit for where Ashtonbury is. No drama on implementation, we can get you set up and running in about four weeks. I'll send the proposal over and we can walk through the details. Cheers, Tom
Steve Greenhalgh 30 Sep 2026 18:57
to Tom Ashdown
Hi Tom, Thanks for that. This looks promising. Can you confirm the cost and how long implementation will take? Steve
Tom Ashdown 2 Oct 2026 15:00
to Kevin Duckworth, Steve Greenhalgh
Hi Kevin and Steve, Good questions. Starter is £28,000 all in, including the implementation, which takes four weeks. I'll send you the full proposal today with everything laid out. Any other questions, leave that with me. Cheers, Tom

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