What was said
What this says
Current to 11 Oct 26Karin Sjöberg agrees to a second demo for the wider team and asks what the stores say. She has asked two store managers and Johan to find a time, and no date is fixed.
Ask: Tom Ashdown proposed a second session so store managers could see store feedback alongside customer service tickets.
Customer view: Karin agrees it is the right step. She wants the stores to hear it from the demo, and the question she needs answered is whether it helps on the shop floor.
Next: Karin will come back once the store managers and Johan answer, likely early next week. The evidence does not show a date or a purchase decision.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 3 Mar 2025 15:03Hi Karin, Hope the week's started well. You mentioned last time that you'd like a couple of the store managers to see this before anyone commits, which makes complete sense to me. Shall we set up a second session with them? Hannah can show store feedback alongside customer service tickets, so they see something that looks like their own world rather than a generic demo. Any day later this week or early next week would suit me. Let me know what works and I'll send the invite. Best, Tom
- Karin Sjöberg 4 Mar 2025 11:32Hello Tom, Thank you for suggesting this. Yes, I think it is the right step. The stores will ask whether it helps them on the shop floor, and I would rather they hear it from the demo than only from me. What do the stores say? That is the question I need answered. I have asked two store managers and Johan to find a time, and I will come back to you as soon as I have their answers. Early next week looks more realistic than this week. Vänliga hälsningar, Karin