Finding a time for the demo
Email thread Lindqvarn Retail: documents · sales
Logistical thread to book the first demo for Lindqvarn Retail. Karin Sjöberg proposed Thursday at 10:00 and widened the audience to customer service and store operations. Tom Ashdown confirmed the slot.
What was said
What this says
Current to 11 Oct 26Logistical thread to book the first demo for Lindqvarn Retail. Karin Sjöberg proposed Thursday at 10:00 and widened the audience to customer service and store operations. Tom Ashdown confirmed the slot.
Ask: Tom Ashdown wanted a demo date and a list of attendees. Karin replied with a Thursday morning slot and asked for a customer service colleague and a store operations manager to join.
Customer view: Karin wants to hear what the stores say before going further, and does not want to decide alone. That points to a consensus-led buying process.
Next: Tom sends the invite and builds the demo around the stores' main questions once Karin passes them over.
The thread
Updated 9 Oct 26Messages
Tom Ashdown 14 Feb 2025 09:42Hello Karin, Thanks for the chat earlier in the week. As promised, I'd like to get the demo into the diary so you and your colleagues can see what the brain looks like in practice, with customer service, e-commerce and store feedback pulled together. Our solutions engineer will run the technical side, and I'll be on the call too. It would help to know who you would like in the room. Anyone who looks after the store feedback would be well worth having there, I think. Could you let me know which days suit you next week? About an hour should do it. Cheers, Tom Tom Ashdown Account Executive, BB-Demo
Karin Sjöberg 17 Feb 2025 11:01Hello Tom, Thank you for your message, and for the helpful conversation last week. I have spoken with my colleague who leads e-commerce, and we think Thursday would work well for the demo, ideally in the morning. I would also like to invite a person from customer service and one of our store operations managers, since I would like us to hear what the stores say about it before we go further. Let us think about it together afterwards, as I would not like to decide anything alone. Would 10:00 be possible on Thursday? Vänliga hälsningar, Karin Karin Sjöberg Head of Customer Insight, Lindqvarn Retail- Tom Ashdown 17 Feb 2025 11:37Hello Karin, Thursday at 10:00 is fine for us, no drama. I'll send the invite this afternoon and add everyone you mentioned once you pass me their email addresses. If you can send over a short note on the main questions the stores would want answered, our solutions engineer will build the demo around them rather than a generic walkthrough. Leave the rest with me. Best, Tom