Check-in before the end of the term

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Before the term ended on 31 Dec 2025, COO Simon Ashworth agreed a short check-in but said only a handful of people use the brain against 40 licensed users, and expects no change at renewal.

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What this says

Current to 11 Oct 26

Before the term ended on 31 Dec 2025, COO Simon Ashworth agreed a short check-in but said only a handful of people use the brain against 40 licensed users, and expects no change at renewal.

Customer view: Simon Ashworth was blunt. He asked who is using the brain, said only a handful of people are, and does not expect the picture to change.

Ask: he wants the check-in kept short, on Thursday afternoon.

Next: this is a renewal risk on a 40-user tier. The evidence does not show the outcome of the check-in or of the renewal.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-12-15

Last message2025-12-16

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Marcus Bell 15 Dec 2025 11:51
to Simon Ashworth
Hi Simon, Your term with us runs to 31 Dec 2025, so I'd like to get a check-in in the diary before then. I've pulled the numbers and I'd like to cover: - how the brain has been used since the summer - what you'd want from it, or not, going forward - anything we need to tidy up before the term closes Shall we book 30 minutes later this week or early next? Happy to jump on a call whenever suits you. Thanks, Marcus
Simon Ashworth 16 Dec 2025 11:30
to Marcus Bell
Marcus, Thursday afternoon works. Keep it short. To be straight with you: who's using it? Only a handful of people, against 40 licensed users. We'll review at renewal but I don't expect a change in the picture. Simon

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