Renewal conversation: finding a time

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Marcus Bell asked for a renewal call; Simon Ashworth accepted Thursday afternoon, half an hour at most, and asked for an invite. Largely logistical, with a curt tone.

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Current to 11 Oct 26

Marcus Bell asked for a renewal call; Simon Ashworth accepted Thursday afternoon, half an hour at most, and asked for an invite. Largely logistical, with a curt tone.

Ask: Marcus proposed a call to review where the brain has got to and what Fairhallow Travel wants from the next term, walking through the usage numbers Simon requested.

Customer view: Simon agreed but capped the time: "Half an hour, no more." The thread shows no view on renewal itself.

Next: Send the invite and make the half hour count with usage numbers up front.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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Messages2

First message2025-10-13

Last message2025-10-15

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Marcus Bell 13 Oct 2025 14:02
to Simon Ashworth
Hi Simon, Following on from my renewal notice, I'd like to get a call in the diary to go through where the brain has got to for you and what you'd want from the next term. Your contract runs to 31 Dec 2025, so it would be good to have the conversation well before then. I could do Tuesday or Thursday next week, morning or afternoon, whichever suits you. Half an hour should be plenty. I'll share my screen and walk through the usage numbers you asked about. Thanks, Marcus
Simon Ashworth 15 Oct 2025 13:35
to Marcus Bell
Marcus, Thursday afternoon. Half an hour, no more. Send an invite. Simon

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
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Data	Records
Organisations	150
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Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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