Invoice INV-010-0001: payment reminder
Email thread Wexmoor Property Group: documents · billing
Finance chases invoice INV-010-0001 for £12,000, unpaid since its due date of 18 Feb 2026. Wexmoor's payables team could not match it to a PO or paying entity. There is no customer response in the thread.
What was said
What this says
Current to 11 Oct 26Finance chases invoice INV-010-0001 for £12,000, unpaid since its due date of 18 Feb 2026. Wexmoor's payables team could not match it to a PO or paying entity. There is no customer response in the thread.
Ask: Rachel Dunmore sends a fourth reminder to Lorena Diaz and asks for the PO number and the Wexmoor Property Group entity the invoice must carry. She offers to reissue it once she has both.
Customer view: there is no reply in the thread, so the customer's position is known only from what Rachel says of earlier correspondence. The invoice was issued on 19 Jan 2026 and the ledger status is unpaid.
Next: this looks like an admin mismatch on BB-Demo's invoice, not a dispute about value. The evidence does not show whether the account is otherwise healthy.
The thread
Updated 9 Oct 26Messages
Rachel Dunmore 5 May 2026 13:36Dear Lorena, Please find attached a further copy of invoice INV-010-0001 for your records. This is our fourth reminder, so I am sorry to be writing again. The details are as follows: Invoice number: INV-010-0001 Issued: 19 Jan 2026 Due: 18 Feb 2026 Net amount: £12,000 VAT: £0 Gross amount: £12,000 Status on our ledger: unpaid I understand from earlier correspondence that the invoice could not be matched to a PO or to the paying entity on your side. Could you confirm the PO number it should carry, and which Wexmoor Property Group entity it needs to be addressed to? As soon as I have both, I will reissue the invoice with the correct details so that it can go straight into your queue. If the invoice has already been scheduled for payment, please let me know the expected payment date so that I can update our records. Kind regards, Rachel Dunmore Finance Manager