Third reminder: invoice INV-010-0002 outstanding
Email thread Wexmoor Property Group: documents · billing
Third reminder sent on 2026-04-20 for INV-010-0002, the £50,000 annual Growth subscription for 40 licensed users, issued 2 Feb 2026 and due 4 Mar 2026. It is unpaid and no PO number has been received. No customer response in the thread.
What was said
What this says
Current to 11 Oct 26Third reminder sent on 2026-04-20 for INV-010-0002, the £50,000 annual Growth subscription for 40 licensed users, issued 2 Feb 2026 and due 4 Mar 2026. It is unpaid and no PO number has been received. No customer response in the thread.
Ask: BB-Demo finance asked for the PO number, whether the invoice needs a different paying entity, and a short status reply even if payment is not yet scheduled.
Customer view: the thread holds one message only, so there is no customer response. The evidence does not show whether the invoice is disputed or simply waiting.
Next: this is the subscription invoice, so the missing PO affects the main annual payment, not just the one-off fee.
The thread
Updated 9 Oct 26Messages
Rachel Dunmore 20 Apr 2026 14:13Hello Lorena, Please find attached invoice INV-010-0002 for your records. This is our third reminder, and the invoice is now past its due date. The details are: - Invoice number: INV-010-0002 - Issued: 2 Feb 2026 - Due: 4 Mar 2026 - Amount: £50,000 net, £50,000 gross, no VAT applied - Covers: the annual subscription for the Growth tier, for 40 licensed users, running to 1 Feb 2027 - Status in our ledger: unpaid I have not received a PO number from your team for this invoice or for the earlier one. Could you confirm the PO number, and whether the invoice needs to be addressed to a different paying entity? I will reissue it the same day if so. A short reply with the current status would be very helpful, even if payment is not yet scheduled. Kind regards, Rachel Dunmore Finance Manager