What was said
What this says
Current to 11 Oct 26Rachel Dunmore sent Lorena Diaz a second reminder for the £12,000 implementation invoice, past its 18 Feb 2026 due date. It is the older open item. There is no customer response in the thread.
Ask: Rachel asked for the PO number, the name the invoice should be addressed to, and at least a provisional payment date. She asked for this invoice to be looked at first.
Customer view: none recorded in this thread.
Next: the same PO and paying entity question sits behind both open invoices, so one answer may unblock both.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2026-03-11
Last message2026-03-11
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Messages
- Rachel Dunmore 11 Mar 2026 17:09Dear Lorena, Further to my earlier note today, please find below a second reminder, for your records. Invoice number: INV-010-0001 Issued: 19 Jan 2026 Due: 18 Feb 2026 Net amount: £12,000 VAT: £0 Gross amount: £12,000 Status: unpaid This is the implementation invoice and it is now past its due date of 18 Feb 2026. It is the older of the two open items on the Wexmoor account, so I would be grateful if it could be looked at first. I understand it may not have matched to a PO or to the paying entity when it arrived. Could you confirm the PO number, and the name the invoice should be addressed to? I will reissue it straight away if it needs correcting. Please reply with the expected payment date, even if it is only provisional. Kind regards, Rachel Dunmore Finance Manager
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