Your first invoice and getting started

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Calderbrook Housing Group: documents · billing

Nell Ashcombe welcomes Helen Marsden on the first day of the contract and sends the first Growth subscription invoice. There is no customer response in the thread.

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Current to 11 Oct 26

Nell Ashcombe welcomes Helen Marsden on the first day of the contract and sends the first Growth subscription invoice. There is no customer response in the thread.

Content: The invoice is net £44,000, VAT £8,800 and gross £52,800, due 2 Oct 2024. The subscription runs until 1 Sep 2025 and covers 40 licensed users.

Support: Natalie Eze is named as day-to-day contact for kick-off and the first connectors, with Tom Ashdown for commercial matters.

Customer view: None recorded. Nell states that what matters is whether the board pack figures reconcile once the brain is live.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

Typebilling

Messages1

First message2024-09-02

Last message2024-09-02

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Nell Ashcombe 2 Sep 2024 14:20
to Helen Marsden
Hi Helen, Welcome aboard. Today is the first day of your contract, and I wanted to write to you myself. Your first invoice is attached to this note, for the Growth subscription. The net amount is £44,000, VAT is £8,800, and the gross amount is £52,800. It falls due on 2 Oct 2024. The subscription runs until 1 Sep 2025 and covers 40 licensed users. If anything on the invoice doesn't match what you expected, tell me and I'll look into it straight away. Better to sort it now than in a month's time. Natalie Eze will be in touch separately about the kick-off and the first connectors. She'll be your day-to-day contact, and Tom Ashdown remains the person to go to for anything commercial. The thing I care about is whether the board pack figures reconcile once the brain is live. If they don't, say so and we'll say what happened and how we know. Best, Nell

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