Setting up a conversation
Email thread Lornefield Pensions Administration: documents · sales
Logistical thread: Tom Ashdown asks for a short call to hear what Lornefield needs. Douglas Baird welcomes it, is content for it to run alongside another BB-Demo discussion, and offers Wednesday morning before 11:00 or the following week.
What was said
What this says
Current to 10 Oct 26Logistical thread: Tom Ashdown asks for a short call to hear what Lornefield needs. Douglas Baird welcomes it, is content for it to run alongside another BB-Demo discussion, and offers Wednesday morning before 11:00 or the following week.
Ask: Tom wants a short call to walk through what has changed at BB-Demo and hear what Douglas needs.
Customer view: Douglas is receptive and relaxed about two BB-Demo contacts, so that everyone works from the same understanding.
Next: Tom needs to choose a slot and tell Douglas, who will then confirm on his side.
The thread
Updated 9 Oct 26Messages
Tom Ashdown 2 Oct 2026 17:24Hi Douglas, Tom Ashdown here at BB-Demo. I looked after the commercial side of a few of our accounts, and I'm helping with the conversation about Lornefield. I know Nell has been in touch as well, so I don't want to crowd your inbox. What I'd like to do is set up a short call to walk through what's changed on our side and hear what you need. No drama, just a chat. Would early next week suit, or is later better for you? Best, Tom
Douglas Baird 5 Oct 2026 12:20Dear Tom, Thank you for your note, and for being mindful of my inbox. I'd welcome a conversation with you, and I'm content for it to run alongside the discussion with Nell, so that we're all working from the same understanding. I can offer Wednesday morning, any time before 11:00, or else the following week. Please let me know which suits and I shall confirm on my side. Kind regards, Douglas Baird