What was said
What this says
Current to 10 Oct 26Nell Ashcombe sent the Growth renewal order form on the same terms. Douglas Baird replied on 2 Apr 2025 with no changes and said he would sign that morning.
Ask: Nell asks Douglas to sign by 2 Apr 2025 so the new term starts on 3 Apr 2025 with the same licensed users and annual subscription.
Customer view: Douglas confirms it matches his understanding and proposes no changes. He says he would welcome a conversation in the coming months on making better use of the brain with the scheme teams.
Next: the thread shows his intention to sign but not the signed copy itself.
The thread
Updated 9 Oct 26Messages
- Nell Ashcombe 1 Apr 2025 11:28Douglas, The renewal order form is attached, ready for your signature. It continues Lornefield on the Growth tier with the same licensed users and the same annual subscription as the current term. The new term follows straight on from the current one, which ends tomorrow, 2 Apr 2025, and starts on 3 Apr 2025. You have been with us from the beginning as a design partner, and the team's use of the brain has picked up nicely this quarter. Thank you for that. If you could sign by tomorrow, that keeps everything clean on both sides. If anything in the document is not what you expected, tell me and I will sort it today. Best, Nell
- Douglas Baird 2 Apr 2025 09:13Dear Nell, Thank you for sending this over, and for the note. I have read the order form and it matches my understanding: the Growth tier, the same licensed users and the same annual subscription. In fairness, I have no changes to propose. I will sign it this morning and return it to you before lunch. I would welcome a conversation in the coming months on how we make still better use of the brain with the scheme teams. Kind regards, Douglas Baird