What was said
What this says
Current to 11 Oct 26Mark Siddall, the Managing Director, signed the Growth order form a day after the target date, relying on the view of Liam that it is doing the job. He asks Marcus Bell to set up the depot managers.
Ask: Tom Ashdown sent the order form to move Brackwell from Starter to Growth, with signature wanted before the Starter term ends. Mark signed with no questions.
Customer view: his confidence rests on the report from Liam that the brain is doing the job. He wants Marcus to sort the depot managers and to be told if anything holds it up.
Next: Marcus Bell picks up onboarding. The thread does not quote the deal value or implementation fee.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 14 Nov 2024 14:06Hi Mark, Hope the week's treating you well. Quick one, and I'll keep it short. I've attached the order form to move Brackwell from Starter up to Growth. It's the one Liam and I talked through last week, and he's keen. In short, it gives the other depots their own seats and brings in the dashboards builder, so the depot account managers can see their retail accounts, delivery-exception tickets and calls in one place. Your current Starter term ends on 30 Nov 2024, so it would be good to have this signed before then and keep everything running without a gap. Our target was Monday 18 November 2024, but no drama if it slips a day or two. The order form shows the total deal value and the implementation fee. I'd rather you read the exact numbers there than have me quote them from memory. Once it's signed, Marcus Bell will pick up the onboarding and get the depot managers set up. You know Marcus already. Anything you want to ask before you sign, give me a shout and I'll leave that with you to decide. Happy to jump on the phone if easier. Cheers, Tom Tom Ashdown Account Executive, BB-Demo
- Mark Siddall 19 Nov 2024 10:04Tom, Signed. Sorry, a day late. Back from the depots yesterday. I trust Liam on this. He says it's doing the job, so crack on. Get Marcus to sort the depot managers. Tell me if anything holds it up. Mark On 14 Nov 2024, at 14:06, Tom Ashdown wrote: > Hi Mark, > I've attached the order form to move Brackwell from Starter up to Growth.