Gatcombe Lees - Security Questionnaire
Documentfinal Gatcombe Lees · security_questionnaire · final · 2026-09-26
BB-Demo's completed security questionnaire for Gatcombe Lees on the Growth tier, signed off by Theo Gallagher on 26 Sep 2026. It states UK data residency in the customer's Snowflake account, nightly refresh and a one business hour response to critical incidents.
What it says
What this says
Current to 13 Oct 26BB-Demo's completed security questionnaire for Gatcombe Lees on the Growth tier, signed off by Theo Gallagher on 26 Sep 2026. It states UK data residency in the customer's Snowflake account, nightly refresh and a one business hour response to critical incidents.
What it is: a nine-row question and response table completed by Theo Gallagher, Solutions Engineer, BB-Demo, dated 26 Sep 2026. It is filed under the customer's Security folder and stored as final.
Commits: "Nightly on business days" for refresh, and "We respond to critical incidents within one business hour and notify you immediately." Data stays "Inside your Snowflake account in the UK region."
Unusual: nothing off the standard Growth terms. Compliance is answered loosely: "We undergo annual independent security audits." No certification is named.
Not settled: it is a questionnaire response, not an order form or contract. It states no price, no availability percentage, no service credits and no renewal date, and it does not say who at Gatcombe Lees received it.
As found in this document
Current to 9 Oct 26- Data residencyInside your Snowflake account in the UK region. No data leaves the UK.Inside your Snowflake account in the UK region. No data leaves the UK. · Source: object_read:doc_185_001
- Data refreshNightly on business days.Source: object_read:doc_185_001
- Incident responseWe respond to critical incidents within one business hour and notify you immediately.We respond to critical incidents within one business hour and notify you immediately. · Source: object_read:doc_185_001
- Support included with GrowthQuarterly business reviews and email support during business hours.Quarterly business reviews and email support during business hours. · Source: object_read:doc_185_001
The document
Body
Gatcombe Lees - Security Questionnaire
Overview
This document outlines the security architecture and controls for Gatcombe Lees' use of BB-Demo Growth tier.
| Area | Question | Response |
|---|---|---|
| Data Residency | Where will our data reside? | Inside your Snowflake account in the UK region. No data leaves the UK. |
| Access Control | How do you control access to our data? | Role-based access control in Snowflake, managed by your admins. |
| Encryption | How is data protected in transit and at rest? | Data is encrypted throughout. Encryption keys are managed by your cloud provider. |
| Authentication | Can we enforce multi-factor authentication? | Yes. You control MFA policy through your identity provider or Snowflake. |
| Audit and Logging | Can we audit who accesses our data? | Yes. Snowflake logs all access and queries. We also log admin actions in BB-Demo. |
| Data Refresh | How often is our data refreshed? | Nightly on business days. |
| Compliance | What certifications do you maintain? | We undergo annual independent security audits. We can discuss specific compliance requirements with you. |
| Support | What support is included w |
Read the whole document (1,574 characters)
ith Growth? | Quarterly business reviews and email support during business hours. Premium support is available as an add-on. | | Incident Response | How do you respond to security incidents? | We respond to critical incidents within one business hour and notify you immediately. |
Completed by: Theo Gallagher, Solutions Engineer, BB-Demo Date: 26 Sep 2026