Saltia Hardware Distributors - Onboarding Plan
Documentfinal Saltia Hardware Distributors · onboarding plan · final · 8 Feb 2026
Four-week onboarding plan for Saltia Hardware Distributors on the Starter tier, approved 8 Feb 2026. Go-live is targeted for the end of February 2026 under a contract term of 5 Feb 2026-4 Feb 2027. It states no price and no service levels.
What it says
What this says
As at Fri 9 Oct 2026Four-week onboarding plan for Saltia Hardware Distributors on the Starter tier, approved 8 Feb 2026. Go-live is targeted for the end of February 2026 under a contract term of 5 Feb 2026-4 Feb 2027. It states no price and no service levels.
What it is: an onboarding plan for B-Glass (Starter tier), covering store account information, delivery logistics and credit management for the account management team. It is stored as final and ends with "Approved: 8 Feb 2026".
Commits: Laura Penhaligon leads kickoff, build and deployment over four weeks. Daniel Okafor takes over support, usage monitoring and the first quarterly review. Milestones are connectors live and refreshing nightly by end of February 2026 and all 15 users active.
Unusual: nothing off the standard Starter terms. The plan is not a contract, and the connector allowance is only given as "Starter tier allowance".
Not settled: price, availability, P1 response time and service credits are not stated, and no customer signatory or approver is named. The executed order form is not in this document.
As found in this document
As at Fri 9 Oct 2026- Date end4 Feb 2027Source: the AI read of this record
- Date start5 Feb 2026Source: the AI read of this record
- Implementation duration4 weeksSource: the AI read of this record
- Target go-liveEnd of February 2026Source: the AI read of this record
- Licensed users15Source: the AI read of this record
- Nightly refreshData connectors live and refreshing nightly by end of February 2026Source: the AI read of this record
Body
Saltia Hardware Distributors - Onboarding Plan
1. Overview
Saltia Hardware Distributors is implementing B-Glass (Starter tier) to integrate store account information, delivery logistics and credit management for the account management team.
| Item | Detail |
|---|---|
| Engagement Start | 5 Feb 2026 |
| Target Go-Live | End of February 2026 |
| Contract Term | 5 Feb 2026-4 Feb 2027 |
| Implementation Duration | 4 weeks |
| Licensed Users | 15 |
| Data Connectors | Starter tier allowance |
2. Implementation Phases
| Phase | Owner | Timeline | Deliverables |
|---|---|---|---|
| Kickoff and Planning | Laura Penhaligon | Week 1 | System access, discovery calls, scope confirmation, admin setup, data mapping |
| Build and Test | Laura Penhaligon | Weeks 2–3 | Data connectors configured, initial data load, testing and validation, reconciliation |
| Deployment | Laura Penhaligon | Week 4 | Full data load, nightly refresh live, end-user training, production sign-off |
| Support and Adoption | Daniel Okafor | Ongoing | Support, usage monitoring, first quarterly review |
3. Team Responsibilities
Read the whole document (1,523 characters)
| Role | Name |
|---|---|
| Implementation Consultant | Laura Penhaligon |
| Customer Success Manager | Daniel Okafor |
4. Success Milestones
- Data connectors live and refreshing nightly by end of February 2026
- All 15 users active on the platform
- Customer confirmation of data integrity
- First quarterly business review scheduled
Approved: 8 Feb 2026