What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between BG-Demo and Saltia Hardware Distributors Pty Ltd, signed 22 Jan 2026, for 12 months from 5 Feb 2026. Price is £22k for the subscription plus £6,000 implementation; availability 99.5%, P1 first response 4 business hours.
What it is: an order form under the Master Service Agreement dated 22 Jan 2026, covering the Starter subscription and a four-week Starter implementation. The term runs from 5 Feb 2026 to 4 Feb 2027.
Commits: £22k for the subscription and £6,000 for implementation, with a Total Contract Value of £28k. Billing is "Annual in advance" on "Net 30 days", with the first invoice due 5 Feb 2026.
Service levels: "99.5% uptime", P1 first response of 4 business hours, and a credit of "5% of one month's monthly fee per month of availability breach".
Unusual: the nightly refresh deadline is set to Australian Eastern Time, and prices exclude GST.
Not settled: the text shows Lewis Kerr's signature for BG-Demo but the customer signature line is blank. It also states no renewal or auto-renewal mechanism.
As found in this document
As at Fri 9 Oct 2026- Date end4 Feb 2027Source: the AI read of this record
- Date signed22 Jan 2026Source: the AI read of this record
- Date start5 Feb 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Initial Term12 monthsSource: the AI read of this record
- ImplementationImplementation – Starter (four weeks, up to four connectors) at £6,000Source: the AI read of this record
- Total Contract Value£28,000Source: the AI read of this record
- Billing FrequencyAnnual in advanceSource: the AI read of this record
- Payment TermsNet 30 daysSource: the AI read of this record
- First invoice due5 February 2026Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- P1 First Response4 business hoursSource: the AI read of this record
- Data RefreshNightly refresh complete by 07:00 Australian Eastern Time on business daysSource: the AI read of this record
- Service Credits5% of one month's monthly fee per month of availability breachSource: the AI read of this record
The document
Body
Order Form
Seller: BG-Demo Limited, London, United Kingdom Buyer: Saltia Hardware Distributors Pty Ltd, Adelaide, Australia Signed: 22 January 2026
Service Term
Start Date: 5 February 2026 End Date: 4 February 2027 Initial Term: 12 months
Subscription and Implementation
| Line Item | SKU | Qty | Unit Price | Net |
|---|---|---|---|---|
| B-Glass – Starter | SUB-STARTER | 1 | £22k | £22k |
| Implementation – Starter (four weeks, up to four connectors) | IMP-STARTER | 1 | £6,000 | £6,000 |
Total Contract Value: £28k Annual Recurring Revenue: £22k
Billing
- Billing Frequency: Annual in advance
- Payment Terms: Net 30 days
- First invoice due: 5 February 2026
Service Levels
- Availability: 99.5% uptime
- P1 First Response: 4 business hours
- Data Refresh: Nightly refresh complete by 07:00 Australian Eastern Time on business days
- Service Credits: 5% of one month's monthly fee per month of availability breach
Terms and Conditions
Read the whole document (1,405 characters)
This Order Form is issued under the terms of the Master Service Agreement dated 22 January 2026. In the event of conflict, the Order Form prevails. All prices are in GBP and exclude GST where applicable.
For BG-Demo Limited:
Lewis Kerr Account Executive 22 January 2026
For Saltia Hardware Distributors Pty Ltd:
_________________________
Authorised Signatory
Unusual terms
As at Fri 9 Oct 2026- Refresh deadline set in Australian Eastern Time
- Prices exclude GST where applicable
- Order Form prevails over the MSA in a conflict