What it says
What this says
As at Fri 9 Oct 2026Proposal from Lewis Kerr for the Starter tier at £22k per year plus £6,000 implementation, £28k first year total, Net 30 days. It is illustrative only and binds no one; service levels are not quantified and sit in the MSA.
What it is: a sales proposal for B-Glass Starter, issued 22 Dec 2025 and filed as final. The text says "This proposal is illustrative only", so it is an open item, not a contract.
Price: £22k for Starter and £6,000 for a four-week implementation, total £28k. The £22k matches the v2 Starter list in the brief, and no discount is shown.
Service levels: described only in general terms (availability credits, a P1 window within business hours, a nightly refresh). No percentage, response time or deadline is stated.
Not settled: the proposal says it is "Valid Until: 30 days from issue date". The evidence does not show acceptance, signature or an executed MSA or order form. Only an executed order form fixes the contracted terms.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Subscription price£22,000Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- First Year Total (including implementation)£28,000Source: the AI read of this record
- Payment termsNet 30 daysSource: the AI read of this record
- Contract term12 monthsSource: the AI read of this record
- Implementation duration4 weeks from contract commencementSource: the AI read of this record
- Proposal validity30 days from issue dateSource: the AI read of this record
The document
Body
Saltia Hardware Distributors - Proposal
1. Executive Summary
Saltia Hardware Distributors seeks unified visibility across store accounts, delivery logistics and credit management. B-Glass (Starter tier) will provide the account management team with a single query interface over CRM, helpdesk and finance data.
2. Proposed Solution
| Specification | Detail |
|---|---|
| Product Tier | B-Glass – Starter |
| Users | Starter tier user allowance |
| Data Connectors | Starter tier connector allowance |
| Contract Term | 12 months |
| Deployment | Cloud-hosted in customer's Snowflake account |
3. Pricing
| Item | Unit Price | Quantity | Amount |
|---|---|---|---|
| B-Glass – Starter | £22k | 1 | £22k |
| Implementation – Starter (4 weeks) | £6,000 | 1 | £6,000 |
| Total | £28k |
Annual Recurring Revenue: £22k
First Year Total (including implementation): £28k
Payment Terms: Net 30 days
4. Service Levels
Starter tier includes standard service levels:
Read the whole document (2,059 characters)
- Platform availability commitment with service credits for downtime
- Defined P1 incident response window within business hours
- Nightly data refresh by early morning (customer local time, business days)
Full service level details are specified in the Master Services Agreement.
5. Implementation Timeline
Duration: 4 weeks from contract commencement
- Week 1: System access, discovery calls, admin setup
- Weeks 2–3: Data connectors configured, initial data load, testing and validation
- Week 4: Go-live, user training, production hand-off
6. Next Steps
- Confirm approval of this proposal
- Receive Master Services Agreement for execution
- Upon signature, implementation commences immediately
- Target go-live: four weeks after contract start
Proposal Date: 22 Dec 2025
Valid Until: 30 days from issue date
Prepared By: Lewis Kerr, Account Executive
This proposal is illustrative only. Binding terms will be set out in the executed Master Services Agreement.
Unusual terms
As at Fri 9 Oct 2026- Proposal marked illustrative only
- Service levels not quantified