Kronfeld Assekuranz - Proposal
Documentfinal Kronfeld Assekuranz · proposal · final · 12 Jan 2026
Proposal prepared 12 Jan 2026 by Tom Ashdown for a 12-month Growth tier engagement: £48k for Year 1 plus £12k implementation, £60k total. Quotes 99.5% uptime and a P1 first response of 1 business hour. Not an executed contract.
What it says
What this says
As at Fri 9 Oct 2026Proposal prepared 12 Jan 2026 by Tom Ashdown for a 12-month Growth tier engagement: £48k for Year 1 plus £12k implementation, £60k total. Quotes 99.5% uptime and a P1 first response of 1 business hour. Not an executed contract.
What it is: a customer proposal, stored as final, setting out a Growth tier engagement with an 8-week implementation. It states that the contract is still to be formalised: "We formalise the contract via order form under our standard MSA".
Commits: if accepted, availability of 99.5% uptime, P1 first response of 1 business hour, data refresh "Complete by 07:00 CET each business day", and a service credit of 10% of one month's subscription fee. Billing is annual in advance, with payment 30 days from invoice.
Unusual: Year 1 is a discount from Growth list price, and the text says "Year 2 and beyond renew at growth tier annual rates then current". The proposal also mentions six-monthly check-ins, whereas the Growth tier in the brief has quarterly QBRs.
Not settled: signature, start date and renewal date are not stated. Only a proposed early February 2026 start is given, with go-live by late March 2026. An executed order form would override these figures.
As found in this document
As at Fri 9 Oct 2026- Price£47,500Source: the AI read of this record
- System Availability99.5% uptimeSource: the AI read of this record
- P1 Issue First Response1 business hourSource: the AI read of this record
- Data RefreshComplete by 07:00 CET each business daySource: the AI read of this record
- Service Credit10% of one month's subscription fee per month availability falls shortSource: the AI read of this record
- Implementation fee£12,000 (8 weeks, up to 8 connectors)Source: the AI read of this record
- Total Year 1£59,500Source: the AI read of this record
- BillingAnnual subscription in advance, implementation on commencement of work. Payment terms 30 days from invoice.Source: the AI read of this record
The document
Body
Kronfeld Assekuranz, B-Glass Proposal
Status: Final Version: 1 Prepared: 12 Jan 2026
Executive Summary
Kronfeld Assekuranz manages broker submissions, claims and customer communications across multiple systems. Broker managers and claims handlers spend time reconciling data across each system to answer basic questions: which broker submitted this claim, what calls have we had with them, what are their open exceptions?
B-Glass consolidates your CRM, call recordings, claims data and email into a single queryable layer, so your teams ask once and see everything together in seconds.
We propose a 12-month Growth tier engagement with implementation over 8 weeks, bringing six-monthly check-ins and the dashboards builder.
Your Business
Kronfeld Assekuranz writes commercial property and liability policies for German mid-sized companies through a broker network. Claims handling and broker management are core to retention and speed to payment.
The Solution
B-Glass – Growth Tier gives you:
Read the whole document (3,111 characters)
- AI-queryable consolidation of CRM, call recordings, emails and claims data
- Search, chat and page-building interface
- Role-based access so broker managers see their network only; claims handlers see assigned claims only
- Six-monthly health check-ins with our customer success team
- Custom dashboards built on your data
We will configure your CRM, call recording system and claims platform as data sources. Implementation runs 8 weeks, with site visits for kickoff and go-live.
Pricing
| Item | Amount |
|---|---|
| B-Glass – Growth (Year 1) | £48k |
| Implementation – Growth (8 weeks, up to 8 connectors) | £12k |
| Total Year 1 | £60k |
Year 2 and beyond renew at growth tier annual rates then current. First-year pricing reflects a discount from our standard Growth list price in recognition of your partnership and implementation scope.
Billing: Annual subscription in advance, implementation on commencement of work. Payment terms 30 days from invoice.
Service Levels
| Service | Commitment |
|---|---|
| System Availability | 99.5% uptime |
| P1 Issue First Response | 1 business hour |
| Data Refresh | Complete by 07:00 CET each business day |
| Service Credit | 10% of one month's subscription fee per month availability falls short |
Implementation Timeline
We propose commencing implementation in early February 2026, with go-live by late March 2026. Key milestones:
- Week 1: Kickoff, system access, architecture review
- Weeks 2–6: Connector configuration, data mapping and testing
- Weeks 7–8: Training and production go-live
Next Steps
We would like to move forward with a call this week to confirm the timeline and answer any outstanding questions. Assuming alignment:
- Your team completes our security questionnaire
- We formalise the contract via order form under our standard MSA
- Signing and implementation commence
We're excited to bring B-Glass to Kronfeld and help your teams work faster. Please let me know your availability.
Best regards, Tom Ashdown Account Executive, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Year 1 discount from Growth list price
- Year 2 renews at rates then current
- Six-monthly check-ins on Growth tier