Tilden Marsh Logistics - Order Form (signed)
Documentexecuted Tilden Marsh Logistics · order form · executed · 11 Feb 2026
Executed order form for the Growth tier: £50k annual licence plus £12k implementation, total £62k. Availability 99.5%, P1 first response 1 business hour. Term runs 25 Feb 2026 to 24 Feb 2027.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Growth tier: £50k annual licence plus £12k implementation, total £62k. Availability 99.5%, P1 first response 1 business hour. Term runs 25 Feb 2026 to 24 Feb 2027.
What it is: the order form under the Master Services Agreement and Data Processing Agreement, both dated 25 Feb 2026. It sets the Growth subscription, an eight-week implementation of up to eight connectors, and the service levels.
Commits: availability 99.5%, P1 first response 1 business hour, and a service credit of 10% of one month's subscription fee if availability falls below 99.5%. The fee is billed annually in advance with invoices due 30 days from invoice date, exclusive of VAT.
Unusual: nothing departs from standard Growth terms. The credit covers availability only, and no data freshness credit is stated.
Not settled: the customer signatory name is blank and the signature lines show no signature on this copy. The text gives no renewal or auto-renewal clause and no connector go-live date in days.
As found in this document
As at Fri 9 Oct 2026- Date end24 Feb 2027Source: the AI read of this record
- Date signed25 Feb 2026Source: the AI read of this record
- Date start25 Feb 2026Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's subscription fee if availability falls below 99.5%Source: the AI read of this record
- Subscription billingbilled annually in advanceSource: the AI read of this record
- Invoice paymentdue 30 days from invoice dateSource: the AI read of this record
- Feesexclusive of VAT unless otherwise specifiedSource: the AI read of this record
- Implementationwithin eight weeks, up to eight system connectorsSource: the AI read of this record
- Implementation fee£12,000Source: the AI read of this record
- Total Contract Value£62,000Source: the AI read of this record
- Business reviewsQuarterly business review meetingsSource: the AI read of this record
Body
Tilden Marsh Logistics
Order Form
Order Date: 25 February 2026 Service Start Date: 25 February 2026 Service End Date: 24 February 2027
1. Customer Details
Company: Tilden Marsh Logistics Address: Cleveland, Ohio, United States Billing Contact: As nominated in the Master Services Agreement
2. Order Items
| Item | Quantity | Unit Price | Net |
|---|---|---|---|
| B-Glass – Growth (annual licence) | 1 | £50k | £50k |
| Implementation – Growth (eight weeks, up to eight connectors) | 1 | £12k | £12k |
| Total Contract Value | £62k |
3. Service Details
Tier: Growth
Included Allowances:
- The Growth user allowance
- Up to eight system connectors
- Dashboards builder
- Quarterly business review meetings
- Standard support and nightly data refresh
Service Levels:
- Availability: 99.5%
- P1 first response: 1 business hour
- Service credit: 10% of one month's subscription fee if availability falls below 99.5%
4. Billing and Payment
Read the whole document (2,049 characters)
Subscription fee is billed annually in advance. Invoice due: 30 days from invoice date. All fees are exclusive of VAT unless otherwise specified.
5. Implementation Timeline
Implementation shall commence on 25 February 2026 and is scheduled to complete within eight weeks, delivering integration of up to eight system connectors as agreed.
6. Governing Terms
This Order Form is governed by and incorporated into the Master Services Agreement and Data Processing Agreement both dated 25 February 2026.
7. Authorisation and Signature
By signature below, both parties confirm they are authorised to enter into this Order and agree to the terms and conditions.
For BG-Demo
Signature: _________________________ Name: Matteo Ricci Title: Account Executive Date: 25 February 2026
For Tilden Marsh Logistics
Signature: _________________________ Name: _______________________ Title: Authorised Representative Date: 25 February 2026