Tilden Marsh Logistics - Proposal v1
Documentdraft Tilden Marsh Logistics · proposal · draft · 31 Dec 2025
Draft proposal for the Growth tier: 40 users, 8 connectors, 99.5% availability. Implementation £12k and first-year subscription £50k, total £62k in year one. Marked DRAFT, awaiting customer feedback; not an executed order form.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal for the Growth tier: 40 users, 8 connectors, 99.5% availability. Implementation £12k and first-year subscription £50k, total £62k in year one. Marked DRAFT, awaiting customer feedback; not an executed order form.
What it is: a draft proposal prepared by Matteo Ricci, Account Executive, dated 31 Dec 2025. It states "Status: Draft, awaiting customer feedback", so it is an open item, not a contract.
Commits: nothing binding yet. It proposes Growth tier with "Licensed users: 40" and "Data connectors: 8", 99.5% availability, a £50k first-year subscription and £12k implementation over eight weeks.
Unusual: the £50k matches the v2 Growth list price. Year two renewal is stated at £50k, invoiced in advance, with payment terms of net 30 days. Implementation target is Q1 2026.
Not settled: the document does not show a signature, an order form, a start date, a connector go-live commitment or a P1 response time. The evidence does not show whether the customer accepted it.
As found in this document
As at Fri 9 Oct 2026- Price£50,000Source: the AI read of this record
- Availability99.5% availability SLASource: the AI read of this record
- Implementation£12,000, eight weeks from kickoffSource: the AI read of this record
- Annual subscription (first year)£50,000Source: the AI read of this record
- Total first year£62,000Source: the AI read of this record
- Renewal price£50,000 from year two onwards, invoiced in advanceSource: the AI read of this record
- Termone year from go-liveSource: the AI read of this record
- Billingannual in advanceSource: the AI read of this record
- Payment termsnet 30 daysSource: the AI read of this record
- Implementation targetQ1 2026Source: the AI read of this record
The document
Body
Tilden Marsh Logistics, Proposal v1
DRAFT
Executive summary
Tilden Marsh Logistics is a third-party logistics and cross-dock operator serving Great Lakes manufacturers. The customer service team manages shipper load planning, exception calls and billing workflows across multiple systems, requiring manual reconciliation. The BG-Demo B-Glass will give customer service a unified view of each shipper's loads, exceptions and inbound calls.
Proposed solution
Integrate Tilden Marsh's CRM, load-planning system, call recording and billing platform into B-Glass. Customer service teams will search and dashboard shipper activity, exceptions and support contacts in one place.
Tier: Growth Licensed users: 40 Data connectors: 8
The Growth tier includes pages, chat, search and dashboard building, with quarterly business reviews and 99.5% availability SLA.
Pricing
| Item | Cost |
|---|---|
| Implementation | £12k |
| Annual subscription (first year) | £50k |
| Total first year | £62k |
Implementation runs eight weeks from kickoff. Annual renewal is £50k from year two onwards, invoiced in advance.
Commercial terms
Read the whole document (1,628 characters)
- Term: one year from go-live
- Billing: annual in advance
- Payment terms: net 30 days
- Implementation target: Q1 2026
Next steps
- Internal review and feedback from your team
- Security questionnaire and review (standard for Growth tier)
- Order form and MSA execution
Prepared by: Matteo Ricci, Account Executive, BG-Demo Draft date: 31 December 2025 Status: Draft, awaiting customer feedback
Unusual terms
As at Fri 9 Oct 2026- Term runs from go-live, not signature