Marsden Vale Recruitment - Master Services Agreement (signed)
Documentexecuted Marsden Vale Recruitment · contract · executed · 9 Sep 2024
Master Services Agreement for the Starter tier, signed 23 Sep 2024, running to 22 Sep 2025. Availability 99.5%, P1 first response within 4 business hours. Subscription £20k plus £6,000 implementation, total £26k.
What it says
What this says
As at Fri 9 Oct 2026Master Services Agreement for the Starter tier, signed 23 Sep 2024, running to 22 Sep 2025. Availability 99.5%, P1 first response within 4 business hours. Subscription £20k plus £6,000 implementation, total £26k.
What it is: an executed contract between BG-Demo and Marsden Vale Recruitment for B-Glass at Starter tier, signed by a Director for the customer and Tom Ashdown, Account Executive, for BG-Demo.
Commits: "Availability: 99.5%", "P1 first response: within 4 business hours" and a service credit of "5% of one month's subscription fee if availability breaches". Fees are invoiced annually in advance, payment due within 30 days.
Unusual: nothing off the standard Starter terms. The fixed term ends 22 Sep 2025 and the text states no renewal or auto-renewal clause.
Not settled: what happened after 22 Sep 2025. The document does not show a renewal, an extension or the customer signatory's name.
As found in this document
As at Fri 9 Oct 2026- Date end22 Sep 2025Source: the AI read of this record
- Date signed23 Sep 2024Source: the AI read of this record
- Date start23 Sep 2024Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responsewithin 4 business hoursSource: the AI read of this record
- Service credit5% of one month's subscription fee if availability breachesSource: the AI read of this record
- Subscription fee£19,500 (annual subscription)Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total Contract Value£25,500Source: the AI read of this record
- BillingInvoiced annually in advance; payment due within 30 daysSource: the AI read of this record
- TermRuns from 23 Sep 2024 through 22 Sep 2025Source: the AI read of this record
Body
Marsden Vale Recruitment - Master Services Agreement (signed)
Parties
Between BG-Demo (London, United Kingdom) and Marsden Vale Recruitment (Huddersfield, United Kingdom).
Effective Date: 23 Sep 2024 End Date: 22 Sep 2025
1. Services
BG-Demo provides B-Glass at Starter tier, including:
- Implementation service (four weeks with up to four connectors)
- Access for up to fifteen users
2. Fees
| Item | Cost |
|---|---|
| B-Glass – Starter (annual subscription) | £20k |
| Implementation – Starter | £6,000 |
| Total Contract Value | £26k |
Invoiced annually in advance; payment due within 30 days.
3. Service Level
- Availability: 99.5%
- P1 first response: within 4 business hours
- Service credit: 5% of one month's subscription fee if availability breaches
4. Term
Runs from 23 Sep 2024 through 22 Sep 2025.
Signatures
For Marsden Vale Recruitment:
Signature: _____________________________
Title: Director
Date: 23 Sep 2024
For BG-Demo:
Signature: _____________________________
Tom Ashdown, Account Executive
Date: 23 Sep 2024