Willet Creek Senior Living - Proposal
Documentfinal Willet Creek Senior Living · proposal · final · 2026-10-01
Open proposal issued 1 Oct 2026 for the Enterprise tier at an annual price of £125k, with a first-year deal amount of £155k including implementation. Enterprise service levels apply: 30 minute P1 first response, refresh by 07:00. No discount.
What it says
What this says
Current to 13 Oct 26Open proposal issued 1 Oct 2026 for the Enterprise tier at an annual price of £125k, with a first-year deal amount of £155k including implementation. Enterprise service levels apply: 30 minute P1 first response, refresh by 07:00. No discount.
What it is: a proposal from Jordan Pike, Account Executive, US, for the company-wide Enterprise tier, built inside Willet Creek's own Snowflake account. It is filed as final but is a proposal, not executed paper, so it is an open item.
Commits: "The annual price is £125k. The deal amount of £155k is the total value of the first year and includes the one-off implementation fee." Subscription is invoiced annually in advance on thirty-day terms, with a twelve-week implementation.
Unusual: the document says no discount is applied, and it describes the Enterprise service levels in words rather than percentages, so no availability figure is stated.
Not settled: no order form, signature or start date. The connector list, first community group and security review contacts are still to be agreed.
As found in this document
Current to 9 Oct 26- Price£125,000Source: object_read:doc_166_003
- Enterprise annual subscription (annual price)£125,000Source: object_read:doc_166_003
- Total deal amount (first year, including implementation)£155,000Source: object_read:doc_166_003
- DiscountNo discount is appliedSource: object_read:doc_166_003
- BillingSubscription is invoiced annually in advance on thirty-day termsSubscription is invoiced annually in advance on thirty-day terms · Source: object_read:doc_166_003
- P1 first responsea thirty minute first response on priority one issuesa thirty minute first response on priority one issues · Source: object_read:doc_166_003
- Nightly refreshcomplete by 07:00 local time on business dayscomplete by 07:00 local time on business days · Source: object_read:doc_166_003
- Service creditsService credits cover both availability and data freshnessService credits cover both availability and data freshness · Source: object_read:doc_166_003
- ImplementationA fixed-fee implementation of twelve weeks, including support for Willet Creek's security reviewA fixed-fee implementation of twelve weeks, including support for Willet Creek's security review · Source: object_read:doc_166_003
The document
Body
Willet Creek Senior Living - Proposal
Prepared for Willet Creek Senior Living by Jordan Pike, Account Executive, US, BB-Demo. Issued 1 Oct 2026.
Context
Willet Creek Senior Living operates about thirty-five senior-living communities across Minnesota and Wisconsin. Family relations and community sales each hold part of the picture of a community: enquiries, complaints and contracts sit in different places, and putting them together takes manual effort.
To be transparent about the goal: one place where both teams can ask a question about any community and get an answer drawn from all of those sources.
Proposed solution
The Enterprise tier of the company brain, company-wide, built and run inside Willet Creek's own Snowflake account. It includes:
- one AI-queryable layer over the CRM, calls, emails, tickets and contracts for every community
- pages, chat and search, the dashboards builder and quarterly business reviews
- SSO and SCIM for access control
- an executive sponsor from BB-Demo
- the Enterprise user and connector allowances
Implementation
Read the whole document (2,408 characters)
A fixed-fee implementation of twelve weeks, including support for Willet Creek's security review. We will share security answers openly, including anything still in progress. Connectors named in the order form carry a commitment to be live within an agreed number of days.
Pricing
| Item | Amount |
|---|---|
| Enterprise annual subscription (annual price) | £125k |
| One-off implementation fee | Included in the deal amount |
| Total deal amount (first year, including implementation) | £155k |
The annual price is £125k. The deal amount of £155k is the total value of the first year and includes the one-off implementation fee. No discount is applied. Subscription is invoiced annually in advance on thirty-day terms.
Service levels
Enterprise service levels apply. These are the highest availability commitment we offer, a thirty minute first response on priority one issues, and the nightly refresh complete by 07:00 local time on business days. Service credits cover both availability and data freshness.
Next steps
- Confirm the list of systems to connect and the first community group to go live
- Name the security review contacts at Willet Creek
- Agree timing for the order form under the MSA
What would make this a yes? Tell us what is missing and we will close it out.
Thanks, Jordan
Unusual terms
Current to 9 Oct 26- No discount applied
- Deal amount includes one-off implementation fee