Penmaen Software - Order Form (signed)
Documentexecuted Penmaen Software · order form · executed · 8 Apr 2025
Executed order form dated 8 Apr 2025 adding 5 connectors to the existing Growth subscription at £4,500 annual price. Term runs 9 Apr 2025 to 24 Jul 2025, total contract value £1,319. Availability 99.5%, P1 first response 1 business hour.
What it says
What this says
As at Fri 9 Oct 2026Executed order form dated 8 Apr 2025 adding 5 connectors to the existing Growth subscription at £4,500 annual price. Term runs 9 Apr 2025 to 24 Jul 2025, total contract value £1,319. Availability 99.5%, P1 first response 1 business hour.
What it is: an executed order form under the existing MSA that "adds capacity to the existing Growth subscription and does not replace it". The single line is ADD-CONNECTORS-5 at £4,500 annual, 0% discount.
Commits: billing is annual, payment 30 days from invoice date, all amounts in GBP. Service levels are availability 99.5% and P1 first response of 1 business hour, with a service credit of 10% of one month's fee on an availability breach.
Unusual: the term is short, 9 Apr 2025 to 24 Jul 2025, so the total contract value of £1,319 is a part-period amount, not the £4,500 annual price. Data freshness is expressly not credited.
Not settled: the document does not say what happens to the connectors after 24 Jul 2025, and the signatory is named only as an authorised signatory.
As found in this document
As at Fri 9 Oct 2026- Date end24 Jul 2025Source: the AI read of this record
- Date signed8 Apr 2025Source: the AI read of this record
- Date start9 Apr 2025Source: the AI read of this record
- Price£4,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's fee for a month with an availability breachSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring amount for this line£4,500Source: the AI read of this record
- Total contract value of this order form£1,319Source: the AI read of this record
- Billing frequencyannualSource: the AI read of this record
- Payment terms30 days from invoice dateSource: the AI read of this record
The document
Body
Penmaen Software - Order Form (signed)
Status: Executed Order form version: 1 Order form date: 8 Apr 2025
This order form is made under the Master Services Agreement already in place between BG-Demo and Penmaen Software. It adds capacity to the existing Growth subscription and does not replace it.
1. Parties
| Customer | Supplier | |
|---|---|---|
| Organisation | Penmaen Software, Cardiff | BG-Demo, London |
| Account owner | Not applicable | Tom Ashdown, Account Executive |
| Customer success manager | Not applicable | Marcus Bell |
2. Subscription tier
| Item | Detail |
|---|---|
| Tier | Growth |
| Licensed users | 40 |
| Original customer start | 25 Jul 2024 |
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| ADD-CONNECTORS-5 | Additional 5 connectors | 1 | £4,500 | 0% | £4,500 | Yes |
The unit price of £4,500 is the annual price for this line.
4. Term and value
| Item | Detail |
|---|---|
| Start date | 9 Apr 2025 |
| End date | 24 Jul 2025 |
| Annual recurring amount for this line | £4,500 |
| Total contract value of this order form | £1,319 |
Read the whole document (2,475 characters)
The end date aligns the additional connectors with the term of the existing Growth subscription. The total contract value above is the amount payable for the period from the start date to the end date.
5. Billing
- Billing frequency: annual.
- Payment terms: 30 days from invoice date.
- All amounts are in GBP.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for a month with an availability breach |
| Credit basis | Availability only |
The nightly refresh continues to run as set out in the Growth service description. Data freshness is not a credited measure under this order form.
7. General
- This order form is governed by the MSA. If the two conflict, this executed order form prevails for the lines and service levels it states.
- The additional connectors are subject to the same live-by commitments and support arrangements as the existing Growth subscription.
- Any change to this order form must be agreed in writing by both parties.
8. Signatures
| For Penmaen Software | For BG-Demo | |
|---|---|---|
| Name | Authorised signatory | Tom Ashdown |
| Title | Authorised signatory for the customer | Account Executive |
| Date | 8 Apr 2025 | 8 Apr 2025 |
Unusual terms
As at Fri 9 Oct 2026- Term ends 24 Jul 2025 to align with the Growth subscription
- Total contract value £1,319 is for a part period
- Data freshness not credited