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Brimscombe Energy - Order Form (signed)

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Brimscombe Energy logo Brimscombe Energy · order form · executed · 27 Dec 2024

Executed Enterprise order form for the term 10 Jan 2025 to 9 Jan 2026. Annual recurring charges are £115k; availability 99.9%, P1 first response half an hour (0.5 hours), credits cover availability and data freshness.

What it says

What this says

As at Fri 9 Oct 2026

Executed Enterprise order form for the term 10 Jan 2025 to 9 Jan 2026. Annual recurring charges are £115k; availability 99.9%, P1 first response half an hour (0.5 hours), credits cover availability and data freshness.

What it is: an executed order form under the Master Subscription Agreement, signed by both parties on 27 Dec 2024. It covers the Enterprise subscription, three blocks of additional users and a fixed-fee implementation.

Commits: "Recurring charges are invoiced quarterly in advance" with payment 30 days from invoice. Service levels are 99.9% availability, P1 first response half an hour, and nightly refresh "Complete by 07:00 UK time on business days".

Unusual: a 5% first-term discount on the subscription line, and a service credit of 10% of one month's fee that covers data freshness as well as availability. The total contract value of £145k includes the one-off fee and is not an annual price.

Not settled: the term ended on 9 Jan 2026 and the text says any renewal is agreed separately. The document does not show what was agreed after that, and first-term discounts do not carry over.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end9 Jan 2026Source: the AI read of this record
  • Date signed27 Dec 2024Source: the AI read of this record
  • Date start10 Jan 2025Source: the AI read of this record
  • Price£115,000Source: the AI read of this record
  • Availability99.9%Source: the AI read of this record
  • P1 first responseHalf an hour (0.5 hours)Source: the AI read of this record
  • Nightly refreshComplete by 07:00 UK time on business daysSource: the AI read of this record
  • Service credit10% of one month's fee for each month with a breachSource: the AI read of this record
  • Credit basisAvailability and data freshnessSource: the AI read of this record
  • BillingRecurring charges are invoiced quarterly in advanceSource: the AI read of this record
  • Payment terms30 days from the invoice dateSource: the AI read of this record
  • ImplementationTwelve weeks from the start date, up to twelve connectorsSource: the AI read of this record
  • Enterprise subscription net amount£104,500 after 5% discount on £110,000Source: the AI read of this record
  • Additional users3 blocks of ten at £3,500 each, £10,500 netSource: the AI read of this record
  • Implementation fee£30,000 one-off, fixed feeSource: the AI read of this record
  • Total contract value£145,000, including the one-off implementation feeSource: the AI read of this record

The document

Body

Brimscombe Energy - Order Form (signed)

Status: Executed Version: 1 Date signed: 27 Dec 2024

This order form is made under the Master Subscription Agreement between BG-Demo and Brimscombe Energy and forms part of it. If this order form and the Master Subscription Agreement differ on a commercial term listed below, this order form applies.

Parties

SupplierBG-Demo, London
CustomerBrimscombe Energy, Gloucester
Customer industryEnergy supply
BG-Demo account ownerTom Ashdown, Account Executive
BG-Demo customer success managerDaniel Okafor

Purpose

Brimscombe Energy is subscribing to the Enterprise tier of B-Glass so that its key-account, collections and complaints teams can see each business customer's sites, contracts, calls and bills together in one place. The brain is built and run inside Brimscombe Energy's own Snowflake account.

Order lines

Read the whole document (4,163 characters)
ItemTypeQuantityUnit priceDiscountNet amount
B-Glass Enterprise subscriptionRecurring, annual1£110k5%£104k
Additional users, blocks of tenRecurring, annual3£3,5000%£10k
Implementation, Enterprise (twelve weeks, security review support, up to twelve connectors)One-off, fixed fee1£30k0%£30k

Contract value

MeasureAmount
Annual recurring charges (subscription plus additional users)£115k
One-off implementation fee£30k
Total contract value£145k

The total contract value includes the one-off implementation fee and is not an annual price. The annual price of the subscription and additional users together is £115k. The discount of 5% applies to the Enterprise subscription line for this first term only.

Term

Start date10 Jan 2025
End date9 Jan 2026
TierEnterprise

The subscription runs for the term above. Any renewal is agreed separately in line with the Master Subscription Agreement, and first-term discounts do not carry over to a renewal.

Billing and payment

  • Recurring charges are invoiced quarterly in advance.
  • The implementation fee is a one-off charge, invoiced as agreed between the parties.
  • All invoices are in pounds sterling.
  • Payment terms are 30 days from the invoice date.

Implementation

BG-Demo will deliver the Enterprise implementation over twelve weeks from the start date, including support for Brimscombe Energy's security review. The implementation covers up to twelve connectors to the customer's source systems. BG-Demo will agree the connector list and the go-live order with Brimscombe Energy at kick-off.

Service levels

Service levelCommitment
Availability99.9%
P1 first responseHalf an hour (0.5 hours)
Nightly refreshComplete by 07:00 UK time on business days
Service credit10% of one month's fee for each month with a breach
Credit basisAvailability and data freshness

Because the credit basis includes data freshness, a month in which the nightly refresh is not complete by the stated time qualifies for a service credit in the same way as a month in which availability falls below the commitment.

Users and connectors

The subscription includes the Enterprise user allowance and connector allowance. The three blocks of ten additional users ordered above extend the user allowance for the term. SSO and SCIM and the executive sponsor are included in the Enterprise tier.

General

  • This order form is the entire commercial agreement for the lines listed and replaces any earlier proposal or draft for them.
  • Changes must be agreed in writing and signed by both parties.
  • Data protection, confidentiality, liability and termination are governed by the Master Subscription Agreement.

Signatures

For BG-DemoFor Brimscombe Energy
NameTom AshdownAuthorised signatory
TitleAccount ExecutiveAuthorised signatory, Brimscombe Energy
Date27 Dec 202427 Dec 2024
SignatureSignedSigned
Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 5% first-term discount on the subscription line
  • Service credit covers data freshness as well as availability
  • Term ended 9 Jan 2026, renewal agreed separately

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

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