Marchbank Couriers - Order Form (signed)
Documentexecuted Marchbank Couriers: documents · order_form · executed · 2023-11-10
Executed order form signed 10 Nov 2023 for Company Brain Starter at £20k a year plus £6,000 implementation, total £26k. It states 99.5% availability, a 4 business hours P1 response and 90 days' notice to cancel. The term ended 23 Nov 2024.
What it says
What this says
Current to 11 Oct 26Executed order form signed 10 Nov 2023 for Company Brain Starter at £20k a year plus £6,000 implementation, total £26k. It states 99.5% availability, a 4 business hours P1 response and 90 days' notice to cancel. The term ended 23 Nov 2024.
What it is: an executed order form under the Master Services Agreement dated 10 November 2023, signed for BB-Demo by Nell Ashcombe and for Marchbank Couriers by Tom Ashdown, Account Owner.
Commits: "Availability SLA: 99.5%", "P1 support response time: 4 business hours", a service credit of "5% of one month's subscription fee", payment "Net 30 days from invoice date", and "Live connectors: within 4 weeks".
Unusual: nothing departs from the standard Starter terms. The notice clause is "90 days' notice required to cancel", and no automatic renewal is stated.
Not settled: the document gives an expiry date of 23 November 2024 but does not say what happens after it. Any later term, renewal or price change is not covered, and it is v1 pricing only.
As found in this document
Current to 9 Oct 26- Date end23 Nov 2024Source: object_read:doc_104_006
- Date signed10 Nov 2023Source: object_read:doc_104_006
- Date start24 Nov 2023Source: object_read:doc_104_006
- Price£19,500Source: object_read:doc_104_006
- Availability SLA99.5%Source: object_read:doc_104_006
- P1 support response time4 business hoursSource: object_read:doc_104_006
- Service credit5% of one month's subscription fee5% of one month's subscription fee · Source: object_read:doc_104_006
- Payment termsNet 30 days from invoice dateSource: object_read:doc_104_006
- BillingAnnual subscription in advanceSource: object_read:doc_104_006
- Renewal90 days' notice required to cancel90 days' notice required to cancel · Source: object_read:doc_104_006
- Implementation fee£6,000Source: object_read:doc_104_006
- Total contract value£25,500Source: object_read:doc_104_006
- Connector deliveryLive connectors: within 4 weeksSource: object_read:doc_104_006
The document
Body
Marchbank Couriers - Order Form
Order Details
| Field | Value |
|---|---|
| Customer | Marchbank Couriers |
| Effective date | 24 November 2023 |
| Expiry date | 23 November 2024 |
| Billing period | Annual, in advance |
Services and Pricing
| Description | Quantity | Unit Price | Total |
|---|---|---|---|
| Company Brain – Starter | 1 | £20k | £20k |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 |
| Total contract value | £26k |
Terms
- Payment terms: Net 30 days from invoice date
- Availability SLA: 99.5%
- P1 support response time: 4 business hours
- Service credit: 5% of one month's subscription fee
- Billing: Annual subscription in advance
- Renewal: 90 days' notice required to cancel
Implementation
Implementation period: 4 weeks from effective date. Live connectors: within 4 weeks.
Governing Agreement
This Order Form is governed by and incorporated into the Master Services Agreement between the parties, dated 10 November 2023.
Authorisation
For and on behalf of BB-Demo Ltd:
Read the whole document (1,302 characters)
Nell Ashcombe Chief Executive Officer and Co-founder
For and on behalf of Marchbank Couriers:
Tom Ashdown Account Owner
Signed: 10 November 2023