Garrow Lusk - Order Form (signed)
Documentexecuted Garrow Lusk · order form · executed · 5 Jun 2025
Executed Starter order form between BG-Demo Limited and Garrow Lusk for £20k a year, billed annually in advance. It commits to 99.5% availability and a 4 business hour P1 first response. The term ran 22 Jun 2025 to 21 Jun 2026.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between BG-Demo Limited and Garrow Lusk for £20k a year, billed annually in advance. It commits to 99.5% availability and a 4 business hour P1 first response. The term ran 22 Jun 2025 to 21 Jun 2026.
What it is: an order form for B-Glass Starter, 15 users and 4 external data connectors. The stored status is executed and the text carries a 5 Jun 2025 date, with Nell Ashcombe signing for BG-Demo.
Commits: "Availability: 99.5% uptime per calendar month" and "P1 incident first response: 4 business hours". Data refresh is "complete by 07:00 customer local time on business days", with a service credit of 5% of one month's subscription fee for availability misses. Billing is annual in advance, payable within 30 days of invoice date.
Unusual: nothing departs from standard Starter terms. The price matches the v1 list and no discount is shown.
Not settled: the customer signatory is shown only as "Authorised Representative", with no name or role. The form states no renewal mechanism, and its term ended 21 Jun 2026, before the as-of date. The evidence does not show whether a renewal was signed.
As found in this document
As at Fri 9 Oct 2026- Date end21 Jun 2026Source: the AI read of this record
- Date signed5 Jun 2025Source: the AI read of this record
- Date start22 Jun 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5% uptime per calendar monthSource: the AI read of this record
- P1 incident first response4 business hoursSource: the AI read of this record
- Data refreshcomplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's subscription fee for each month availability falls below the committed levelSource: the AI read of this record
- Price£19,500Source: the AI read of this record
- Payment termswithin 30 days of invoice dateSource: the AI read of this record
- Billingannual in advanceSource: the AI read of this record
- Licenceup to 15 users and 4 external data connectorsSource: the AI read of this record
Body
Garrow Lusk - Order Form (signed)
Parties
Seller: BG-Demo Limited Buyer: Garrow Lusk
Service description
B-Glass – Starter: a cloud-based analytics platform providing unified access to customer records, transaction data, placement history and communications. Licensed for up to 15 users and 4 external data connectors.
Term
- Subscription start: 22 Jun 2025
- Subscription end: 21 Jun 2026
Pricing and payment
| Line item | Unit price | Qty | Discount | Net amount |
|---|---|---|---|---|
| B-Glass – Starter | £20k | 1 | , | £20k |
Total contract value: £20k
- Annual recurring revenue: £20k
- Payment terms: within 30 days of invoice date
- Billing: annual in advance
Service levels
- Availability: 99.5% uptime per calendar month
- P1 incident first response: 4 business hours
- Data refresh: complete by 07:00 customer local time on business days
- Service credit: 5% of one month's subscription fee for each month availability falls below the committed level
Signature
By signing below, both parties agree to the terms above.
On behalf of BG-Demo Limited:
Read the whole document (1,292 characters)
Nell Ashcombe Chief Executive Officer and Co-founder
On behalf of Garrow Lusk:
Authorised Representative
Date: 5 Jun 2025