What it says
What this says
Current to 11 Oct 26Proposal dated 16 Oct 2023 from Tom Ashdown for a Starter tier company brain. It prices implementation at £6,000 one-off and the annual subscription at £22,000, £28,000 in the first year. It is a proposal, not an executed order form.
What it is: a sales proposal for the Starter tier, filed as final but still a proposal. It states that an order form under the standard Master Service Agreement follows once the scope is agreed.
Commits: the only firm wording is the implementation guarantee: "Any connectors named in the final order form will be live within the timeline above." Go-live is stated as the end of week 4.
Unusual: the subscription "renews each year at the then-current list price unless discounted by mutual agreement." No service levels, availability figures or payment terms are stated.
Not settled: the document does not show whether it was accepted, which connectors were chosen, or what price was finally signed. The executed order form decides contracted price and terms, so this should not be quoted as the current price.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_039_002
- Implementation fee£6,000Source: object_read:doc_039_002
- Annual subscription£22,000Source: object_read:doc_039_002
- Total first year£28,000Source: object_read:doc_039_002
- BillingBilled annually in advanceSource: object_read:doc_039_002
- Go-liveEnd of week 4Source: object_read:doc_039_002
- Implementation guaranteeAny connectors named in the final order form will be live within the timeline above.Any connectors named in the final order form will be live within the timeline above. · Source: object_read:doc_039_002
The document
Body
Penvarra Digital - Proposal
Overview
This proposal outlines our recommended implementation of the company brain for Penvarra Digital, including scope, pricing and implementation timeline.
About the company brain
The company brain is an AI-queryable layer built and run inside your own Snowflake account. It connects to your CRM, calls, emails, support tickets, finance and product data, and lets your teams ask questions across systems without manual reconciliation or spreadsheets.
Proposed Solution
Tier: Starter
The Starter tier includes:
- Support for one team
- Up to 15 users (soft limit)
- Up to 4 system connectors
- Pages, chat and search across your data
- Six-monthly check-ins with our team
Connectors are direct integrations to your business systems: CRM, helpdesk, call recorder, accounting software and others.
Pricing
| Item | Amount | Notes |
|---|---|---|
| Implementation | £6,000 | One-time, fixed fee. Includes 4 weeks of setup and training. |
| Annual subscription | £22,000 | Billed annually in advance. Includes all features listed above. |
| Total first year | £28,000 |
Read the whole document (1,911 characters)
The annual subscription renews each year at the then-current list price unless discounted by mutual agreement.
Timeline
- Week 1: Kickoff, connector design and data review
- Week 2-3: Connector build and data loading
- Week 4: Testing, pages build and training
- Go-live: End of week 4
Implementation guarantee
Any connectors named in the final order form will be live within the timeline above.
Next Steps
Please review this proposal and let us know if you have questions or would like to adjust the scope. Once agreed, we will send you an order form to sign under our standard Master Service Agreement.
We're happy to discuss the solution in more detail or run a brief demo on your data.
Prepared by Tom Ashdown, Account Executive, BB-Demo 16 Oct 2023
Unusual terms
Current to 9 Oct 26- Renews at then-current list price unless discounted by mutual agreement