What it says
What this says
Current to 11 Oct 26Draft proposal dated 11 Oct 2023 for a Starter tier company brain: £6,000 one-time implementation and a £22,000 annual subscription, £28,000 in the first year. It states no availability or P1 response figure. Prepared by Tom Ashdown; no sign-off shown.
What it is: an unsigned sales proposal marked DRAFT, prepared by Tom Ashdown, Account Executive, for a Starter tier build with one team, up to 15 users (soft limit) and up to 4 connectors.
Commits: the table gives implementation at £6,000 and the annual subscription at £22,000, "Billed annually in advance". Go-live is the end of week 4, and "Any connectors named in the final order form will be live within the timeline above."
Unusual: the £22,000 subscription equals the later v2 Starter list price, although the document is dated 2023. Renewal is at "the then-current list price unless discounted by mutual agreement".
Not settled: it is a proposal, not an order form, so it fixes no contracted price or terms. It states no availability percentage, P1 response time, refresh deadline, service credit or payment terms, and the evidence does not show whether it was accepted.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_039_001
- Implementation fee£6,000, One-time, fixed fee. Includes 4 weeks of setup and training.£6,000, One-time, fixed fee. Includes 4 weeks of setup and training. · Source: object_read:doc_039_001
- Annual subscription£22,000, Billed annually in advance.£22,000, Billed annually in advance. · Source: object_read:doc_039_001
- Total first year£28,000Source: object_read:doc_039_001
- Go-liveEnd of week 4Source: object_read:doc_039_001
- Connector deliveryAny connectors named in the final order form will be live within the timeline above.Any connectors named in the final order form will be live within the timeline above. · Source: object_read:doc_039_001
- Renewal pricingrenews each year at the then-current list price unless discounted by mutual agreementrenews each year at the then-current list price unless discounted by mutual agreement · Source: object_read:doc_039_001
The document
Body
Penvarra Digital - Proposal v1
DRAFT
Overview
This proposal outlines our recommended implementation of the company brain for Penvarra Digital, including scope, pricing and implementation timeline.
About the company brain
The company brain is an AI-queryable layer built and run inside your own Snowflake account. It connects to your CRM, calls, emails, support tickets, finance and product data, and lets your teams ask questions across systems without manual reconciliation or spreadsheets.
Proposed Solution
Tier: Starter
The Starter tier includes:
- Support for one team
- Up to 15 users (soft limit)
- Up to 4 system connectors
- Pages, chat and search across your data
- Six-monthly check-ins with our team
Connectors are direct integrations to your business systems: CRM, helpdesk, call recorder, accounting software and others.
Pricing
| Item | Amount | Notes |
|---|---|---|
| Implementation | £6,000 | One-time, fixed fee. Includes 4 weeks of setup and training. |
| Annual subscription | £22,000 | Billed annually in advance. Includes all features listed above. |
| Total first year | £28,000 |
Read the whole document (1,934 characters)
The annual subscription renews each year at the then-current list price unless discounted by mutual agreement.
Timeline
- Week 1: Kickoff, connector design and data review
- Week 2-3: Connector build and data loading
- Week 4: Testing, pages build and training
- Go-live: End of week 4
Implementation guarantee
Any connectors named in the final order form will be live within the timeline above.
Next Steps
Please review this proposal and let us know if you have questions or would like to adjust the scope. Once agreed, we will send you an order form to sign under our standard Master Service Agreement.
We're happy to discuss the solution in more detail or run a brief demo on your data.
Document prepared by Tom Ashdown, Account Executive, BB-Demo 11 Oct 2023
Unusual terms
Current to 9 Oct 26- Subscription of £22,000 equals the later v2 Starter list price despite a 2023 date
- Renewal at then-current list price