B-Glass
Tom Ashdown

Kittatinny Payments / BG-Demo – Demo

Callcompleted

Kittatinny Payments logo Kittatinny Payments · 3 Nov 2025 14:15

Anya Petrova demoed the brain on Kittatinny's data to Alyssa Romano. Growth was quoted at £44k a year plus £12k implementation. Alyssa wants Marc Feldstein, the CFO, on a call before deciding.

What was said

What this says

As at Fri 9 Oct 2026

Anya Petrova demoed the brain on Kittatinny's data to Alyssa Romano. Growth was quoted at £44k a year plus £12k implementation. Alyssa wants Marc Feldstein, the CFO, on a call before deciding.

What happened: On the 3 Nov 2025 demo, Anya Petrova showed a live query across Salesforce and call data, and explained the nightly refresh and the Snowflake setting. Tom Ashdown hosted and quoted £44k a year for Growth plus £12k implementation, everything up front.

Customer view: Alyssa asked about refresh, team access and timeline, and wants to start mid-January. Anya said that gets them live by the end of March.

Commercial: Forty users are included on Growth and Tom expects them to start with twenty-five. That leaves headroom if more teams join.

Watch: Marc, the CFO, was not on the call and has not yet been walked through the price. Tom promised a proposal that week and an early December call; the record does not show whether either happened.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Growth demo, CFO sign-off
Importance
neutral
Sentiment
positive
Voice
champion

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Tom Ashdown to send the proposal and dates by the end of that week.
  • Alyssa Romano to check Marc Feldstein's calendar so a CFO walkthrough can be booked for early December.

Risks

As at Fri 9 Oct 2026
  • The CFO has not seen the price or the demo, so the decision still depends on him.
  • A mid-January start puts go-live at the end of March, and the deal could slip further if the CFO call slips.

Opportunities

As at Fri 9 Oct 2026
  • A Growth deal at £44,000 a year plus £12,000 implementation, with the proposal still to be issued.
  • Starting at twenty-five users against forty included leaves room to add teams later.

Transcript

  1. Tom Ashdown
    Tom Ashdown
    Hi Alyssa, thanks for making time. How's your week been?
  2. Alyssa Romano
    Alyssa Romano
    Good, yeah. Busy, but good. Looking forward to seeing how this actually works.
  3. Tom Ashdown
    Tom Ashdown
    Lovely. So Anya's here, she's one of our solutions engineers. We've built a demo on your payment data, so she'll walk you through the brain and show you a couple of things from our discovery chat.
  4. Alyssa Romano
    Alyssa Romano
    Perfect. I'm ready.
  5. Anya Petrova
    Anya Petrova
    Hi Alyssa. So the brain is one query interface over Salesforce, Gong, your email, everything. You stop opening four systems to answer one question. I've set up a test environment with your data. Let me share my screen.
  6. Alyssa Romano
    Alyssa Romano
    How does it actually read the call data?
  7. Anya Petrova
    Anya Petrova
    Gong transcribes them, we index the transcripts, so they're searchable like text. Let me run a query. I'm asking it to show me all merchant platforms in your Northeast region with a transaction drop over ten percent last month, plus any notes from Salesforce or recent calls about why.
  8. Tom Ashdown
    Tom Ashdown
    And there it is in two seconds. Normally someone's opening Salesforce, hunting through email, listening to calls.
  9. Alyssa Romano
    Alyssa Romano
    Yeah. And how often does it refresh?
  10. Anya Petrova
    Anya Petrova
    Every night by seven in the morning your time. New calls, new records, new emails, all indexed. And it runs inside your Snowflake account, so nothing leaves your infrastructure.
  11. Alyssa Romano
    Alyssa Romano
    What about other people on my team? Could they access it?
  12. Anya Petrova
    Anya Petrova
    On Growth you build dashboards your ops team can view, they see the data updated every morning, no SQL needed. Analysts can query directly if they want.
  13. Tom Ashdown
    Tom Ashdown
    Forty users included on Growth. You'd probably start with twenty-five, so you've got headroom if you bring in more teams later.
  14. Alyssa Romano
    Alyssa Romano
    And the implementation process, how long?
  15. Anya Petrova
    Anya Petrova
    Eight weeks for Growth. First week is setup and access, your IT gives us read access. Then we build connectors to Salesforce, Gong, your email. Security review with your team. Last two weeks testing and training your users.
  16. Tom Ashdown
    Tom Ashdown
    And we're flexible on timing. You said November through February is mad for you.
  17. Alyssa Romano
    Alyssa Romano
    Yeah, could we start mid-January?
  18. Anya Petrova
    Anya Petrova
    Mid-January gets you live end of March, that works for us.
  19. Tom Ashdown
    Tom Ashdown
    So the deal is forty-four thousand a year for Growth, plus twelve thousand for implementation. Everything up front.
  20. Alyssa Romano
    Alyssa Romano
    Right. I'll need to loop Marc in, he's our CFO. Can we get him on a call?
  21. Tom Ashdown
    Tom Ashdown
    Absolutely. Let's get something in the diary for early December. I'll send you a proposal this week and we'll walk Marc through it properly.
  22. Alyssa Romano
    Alyssa Romano
    Sounds good. I'll check his calendar.
  23. Tom Ashdown
    Tom Ashdown
    Cheers, Alyssa. I'll follow up by end of week with the proposal and some dates.

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Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

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