Marsden Vale Recruitment / BB-Demo – Check In

First check-in since the champion left and the Starter term moved to £22k. Jonathan Marsden's 14 Sep 2026 price question has no reply on record, so this call must answer it and rebuild the value case.

Context: The order form signed 11 Sep 2026 sets Starter at £22k, and INV-169-0004 was paid on 18 Sep 2026. This is a value conversation, not a renewal negotiation.

Approach: Check with Tom Ashdown first whether his written reply on the price rise has gone out. The evidence does not show that it has. Then open with usage: 254 questions in Sep 2026 against 221 in May 2026, with 9 active users of 15 licensed.

Approach: Next, agree who takes over from Charlotte Haigh as day-to-day champion, and whether a second admin should sit alongside Shannon Lockwood.

Watch for: Jonathan reopening price on a signed term. Also watch for the Sep 2026 duplicate-records issue coming up, and for how much depends on Shannon as sole admin. The next renewal is 349 days away.

AI · claude-opus-5-5 · 14 Oct 2026