Marsden Vale Recruitment / BB-Demo – Negotiation
Callcompleted
Marsden Vale Recruitment · 2024-08-27 15:45
On 27 Aug 2024 Marsden Vale accepted the Starter proposal at the all-in first-year price quoted, with no discount sought. Jonathan Marsden will sign, aiming for early September.
What was said
What this says
Current to 14 Oct 26On 27 Aug 2024 Marsden Vale accepted the Starter proposal at the all-in first-year price quoted, with no discount sought. Jonathan Marsden will sign, aiming for early September.
What happened: Tom Ashdown walked Jonathan Marsden, Brenda Oldroyd and Charlotte Haigh through the proposal. Brenda checked the first-year all-in figure and the position after year one.
Customer view: Brenda asked about flexibility on fees, then said twenty-five thousand, five hundred works for them. Jonathan said they were comfortable and wanted to implement in September.
Commercial: Owen Tallis said there was some first-term scope but wanted to stay close to list price. Tom confirmed year two onwards is the standard annual subscription with no implementation fee.
Watch: Jonathan spoke of going live in October while Tom said end of September. The evidence does not show the order form being signed.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to send the order form to Jonathan Marsden by Friday.
- Jonathan Marsden to sign the order form, aiming for early September.
Risks
Current to 9 Oct 26- The go-live month differs between Jonathan (October) and Tom (end of September).
- The evidence does not show the order form being signed.
Opportunities
Current to 9 Oct 26- The fifteen included users and four connectors leave room for a later Growth upgrade.
Transcript
Tom Ashdown NoneJonathan, Brenda, Charlotte, thanks for getting on the call. We've had the demo, and I wanted to get you three together to walk through the proposal and make sure we're all aligned.
Jonathan Marsden NoneYeah, thanks Tom. Charlotte walked us through it. We're pretty keen, but Brenda wanted to run through the numbers.
Brenda Oldroyd NoneRight. So the proposal is twenty-five thousand, five hundred for the first year all-in?- Tom Ashdown NoneThat's right. Starter is twenty-five thousand, five hundred pounds for your first year, covering subscription and implementation.
- Brenda Oldroyd NoneAnd then after year one?
- Tom Ashdown NoneYear two onwards, it's the standard annual subscription price. No implementation fee again.
Owen Tallis NoneAnd that's the standard list price for Starter. What's the next dated step?- Jonathan Marsden NoneWe'd like to get something signed by early September so we can implement in September and go live in October.
- Tom Ashdown NoneThat's doable. If we can get the order form signed by early September, we can kick off implementation and you'll be live by end of September.
Charlotte Haigh NoneAnd we've got fifteen users included, right?- Tom Ashdown NoneThat's right. Starter includes fifteen users and four connectors: your CRM, the accounting system, email, and one more of your choice.
- Brenda Oldroyd NoneIs there any flexibility on the fees at all?
- Owen Tallis NoneFor the first term there is some scope. But I'd like to keep momentum, so ideally we're close to the list price. What are you thinking?
- Brenda Oldroyd NoneJust checking, I guess. I think twenty-five thousand, five hundred works for us.
- Jonathan Marsden NoneYeah, we're comfortable with that. Who signs the order form on your side?
- Owen Tallis NoneI'll do that. And you'll need to get your MD or an authorised signatory. Then we're away, Hannah will get in touch to kick off the implementation.
- Jonathan Marsden NoneOkay. I'll be the signatory. Can you send that over?
- Tom Ashdown NoneWill do. You'll have it by Friday, and we'll aim to have it signed by early September.
- Jonathan Marsden NoneGreat. Cheers, Tom.
- Tom Ashdown NoneCheers, Jonathan. Speak soon.