What was said
What this says
As at Fri 9 Oct 2026On the 16 Apr 2026 proposal call, Søren Lund, CFO, asked what £62k covers and was told it is the Growth deal amount for year one. He was happy with the Snowflake model and asked for the order form. The renewal amount was left to be confirmed in writing.
What happened: Matteo Ricci walked Søren Lund and Mette Kjærgaard through the Growth proposal. Søren asked what the £62k covers and what the subscription costs after year one.
Customer view: Søren found the Snowflake model reassuring and said "That's actually quite good." Mette said the late May go-live suits their June reporting deadlines.
Commercial: Matteo said £62k is the deal amount for Growth, covering implementation and the first year's subscription. He did not give the renewal price and promised to confirm it in writing.
Watch: Søren will send the order form to legal the next day. The evidence does not show whether it was signed, so treat the proposal as open until an executed order form exists.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Matteo Ricci to send the order form under the MSA and confirm the renewal amount and go-live in writing.
- Søren Lund to put the order form to his legal team.
Risks
As at Fri 9 Oct 2026- The yearly subscription after year one was not stated, and Søren asked for it directly.
- The late May go-live was conditional on signing that week and still had to be confirmed in writing.
Opportunities
As at Fri 9 Oct 2026- Growth fits a customer with a June reporting deadline and a CFO who liked the Snowflake data control.
Transcript
- Matteo RicciHi Søren, Mette. Thanks for finding the time. Søren, I know you're busy, so I'll be brief. I wanted to walk through the proposal and make sure you've got questions answered.
- Søren LundRight, thanks Matteo. I've read through it. The £62,000 figure, is that the full cost or is there a yearly subscription on top?
- Matteo RicciGood question. That's the deal amount for Growth, it includes the implementation fee and the first year's subscription. So you're paying £62,000 all in for year one.
- Søren LundAnd what's the yearly subscription after that?
- Matteo RicciGrowth renews at the Growth subscription price annually. Let me confirm the exact renewal amount in writing so you've got it clear.
- Mette KjærgaardThat feels manageable.
- Søren LundOkay. And the eight-week implementation, does that disrupt our business or is it mostly behind the scenes?
- Matteo RicciMostly behind the scenes. Theo's team connects to your Salesforce and Xero, nothing changes in your current systems. Your team does some data mapping and we'll run training towards the end. Not disruptive. Mette and maybe a couple of others involved a few hours a week.
- Mette KjærgaardWe can definitely spare that time.
- Søren LundAnd you cover the full security review in those eight weeks?
- Matteo RicciYes. It's built into Growth implementation. You'll get a full security review, Theo's team works through it with you, and then the brain sits inside your own Snowflake account. You control the data.
- Søren LundIn our account? So you're not storing anything on your infrastructure?
- Matteo RicciThat's right. We host the logic, you host the data. It runs on your Snowflake, so from a governance perspective, it's your data, your control.
- Søren LundThat's actually quite good. When would we be ready to go live?
- Matteo RicciIf you signed this week, we'd start next week, be live by late May. Let me confirm that in writing when we finalize.
- Mette KjærgaardThat timing works well for us. We've got reporting deadlines in June.
- Søren LundRight. What's the next step?
- Matteo RicciI'll send you the order form. We'll need that signed under our MSA. If you've got legal changes you'd like us to consider, let me know. I'd like to turn this around in the next few days.
- Søren LundOur legal team is pretty quick. I'll get this in front of them tomorrow.
- Matteo RicciPerfect. And Mette, once signed, Theo will reach out to kick off, he'll send the project plan and get the connectors started.
- Mette KjærgaardGreat.
- Matteo RicciSøren, any other questions before I send the paperwork?
- Søren LundNo, I think we're good. Send it over.
- Matteo RicciWill do. Cheers both. Speak soon.