Tanjong Arc Logistics / BB-Demo – Discovery
Callcompleted
Tanjong Arc Logistics: documents · 2026-08-10 08:00
Jun Tan and CFO Hao Goh described three unconnected systems, manual copying and a slower month-end close. They agreed to a demo on their own data in early September.
What was said
What this says
Current to 11 Oct 26Jun Tan and CFO Hao Goh described three unconnected systems, manual copying and a slower month-end close. They agreed to a demo on their own data in early September.
What happened: Tom Ashdown ran a discovery call with Jun Tan, Head of Client Services, and Hao Goh, Chief Financial Officer. Jun described Salesforce, a logistics platform and a finance system that do not talk to each other.
Customer view: Jun said his team spends half the week copying data between systems, and put the number of users at maybe thirty-five. Hao said month-end close loses a day or so and margin visibility by customer is non-existent.
Commercial: Thirty-five users and three source systems point towards the Growth tier, though no tier was discussed on this call. The CFO is present as finance sponsor and agreed to September for a demo.
Watch: The evidence does not show budget, a timeline for a decision or any competitor. Tom committed to send information and book the demo.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to send information and book a demo on Tanjong Arc's own data in early September.
Risks
Current to 9 Oct 26- Budget and decision timeline were not discussed, so the opportunity is unqualified.
Opportunities
Current to 9 Oct 26- About thirty-five users across three systems suggests a Growth subscription with implementation.
- The CFO's month-end close and margin visibility pain gives a finance value case.
Transcript
Tom Ashdown NoneHi Jun, how's your week been?
Jun Tan NoneYeah, pretty busy, Tom. Thanks for calling. Been meaning to explore solutions for our data nightmare.- Tom Ashdown NoneNo drama. So walk me through it, what's the nightmare?
- Jun Tan NoneWe've got Salesforce for customers, a separate logistics platform for shipments, finance system for invoicing. None of them talk to each other. My team spends half their week copying data between systems.
- Tom Ashdown NoneRight. And roughly how many people would need to access a single view of all that data?
- Jun Tan NoneSales, finance, operations, maybe thirty-five people across those teams.
- Tom Ashdown NoneOkay. And is Hao the finance sponsor?
- Jun Tan NoneHe's the CFO, yeah. Hao, you there?
Hao Goh NoneYes, I'm here.- Tom Ashdown NoneHi Hao. From your side, what's the cost of all this manual work?
- Hao Goh NoneWe lose a day or so every month-end close waiting for shipment confirmation and cost matching. It delays revenue recognition. Plus, margin visibility by customer is non-existent.
- Tom Ashdown NoneSo if I offered you a single query layer over all those systems, Salesforce, logistics, finance, and your teams could just ask it questions in plain English and get instant answers?
- Jun Tan NoneThat would be exactly what we need.
- Tom Ashdown NoneGood. What I'd like to do next is run a proper demo on your actual data, walk you through it. We'd need maybe a week to connect your systems. Could you both make early September?
- Hao Goh NoneSeptember works for us.
- Tom Ashdown NoneBrilliant. Leave that with me, I'll get some information over and we'll get something in the diary. Cheers both.
- Jun Tan NoneCheers, Tom.