Scheldevaart Logistics / BB-Demo – Discovery
Callcompleted
Scheldevaart Logistics: documents · 2026-10-07 15:00
Scheldevaart Logistics' Head of Insight and Managing Director described hours lost joining Salesforce, customs, email and SharePoint data by hand. Sophie Ling recommended Growth and a demo on their own data in early November.
What was said
What this says
Current to 11 Oct 26Scheldevaart Logistics' Head of Insight and Managing Director described hours lost joining Salesforce, customs, email and SharePoint data by hand. Sophie Ling recommended Growth and a demo on their own data in early November.
What happened: Sophie Ling ran a discovery call on 7 Oct 2026 with Elise Janssens, Head of Insight, and Elise Lambert, Managing Director. Their data sits in Salesforce, a customs tracking system, email and SharePoint, and is joined by hand.
Customer view: Elise Lambert said the manual work slows them down and that keeping control of the data is important, especially with customs. Elise Janssens asked how the proprietary customs system would be handled.
Commercial: Sophie recommended Growth at £44,000 annual subscription plus £12,000 implementation over eight weeks, with 40 users and eight connectors. This was a verbal recommendation, not an order form.
Watch: the customs connector is a custom build, and the demo in early November is booked, not held.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Sophie Ling to send the calendar link for the demo.
- Sophie Ling to run the demo on Scheldevaart's own data in early November.
- Sophie Ling to establish how the customs tracking system can be accessed for a connector.
Risks
Current to 9 Oct 26- The customs tracking system is proprietary, so the connector depends on access to a system BB-Demo has not yet seen.
- Data control matters to the customer given customs work, so the Snowflake ownership point must hold through any security questions.
Opportunities
Current to 9 Oct 26- A Growth subscription with implementation would connect Salesforce, customs, email and SharePoint, well within eight connectors.
- The demo on Scheldevaart's own data in early November is a chance to show value before pricing is tested.
Transcript
Sophie Ling NoneHi Elise and Elise, good to speak with you both. How's the port logistics business treating you?
Elise Janssens NoneBusy, we're managing shipments and customs across multiple systems. That's what we want to talk about.- Sophie Ling NonePerfect. Walk me through your current setup, what systems are you using?
- Elise Janssens NoneWe've got Salesforce for customer and shipment records, we have a customs tracking system, email, documents in SharePoint. But they're all separate: to answer a question about a customer or a shipment, we're pulling from multiple places and manually joining things.
Elise Lambert NoneAnd it's slowing us down. We should be optimizing routes and service, not doing data admin.- Sophie Ling NoneThat makes sense. How much time is that taking weekly?
- Elise Janssens NoneHours. Our operations team spends a chunk of their day on it.
- Sophie Ling NoneRight. So the BB-Demo would connect all those systems and give you one place to search and query. No more manual linking.
- Elise Janssens NoneHow does it handle the customs tracking side? That's proprietary to that system.
- Sophie Ling NoneWe'd build a connector to it. Once a day we pull the latest data and index it alongside Salesforce and the rest.
- Elise Lambert NoneAnd commercial terms?
- Sophie Ling NoneI'd recommend Growth: that's £44,000 annual subscription, plus £12,000 implementation over eight weeks. You get 40 users and eight connectors, which gives you plenty of room.
- Elise Janssens NoneOkay. And the data?
- Sophie Ling NoneIt lives in your Snowflake account. We manage the brain, you own and control the data.
- Elise Lambert NoneThat's important to us, especially dealing with customs. Next steps?
- Sophie Ling NoneI'd like to demo it, show you the brain working on your actual data. Could we schedule that for early November?
- Elise Janssens NoneYes, early November works.
- Sophie Ling NonePerfect. I'll send a calendar link. Cheers, both.