Skovdal Software / B-Brain – Negotiation
Callcompleted
Skovdal Software: documents · 2025-01-02 14:45
On 2 Jan 2025 Skovdal Software's managing director and accounts payable manager went through Starter terms with B-Brain: £6,000 implementation, £19,500 subscription, four weeks to go live. They want an early February start and were told to sign by mid-January.
What was said
What this says
Current to 11 Oct 26On 2 Jan 2025 Skovdal Software's managing director and accounts payable manager went through Starter terms with B-Brain: £6,000 implementation, £19,500 subscription, four weeks to go live. They want an early February start and were told to sign by mid-January.
What happened: Tom Ashdown and Owen Tallis set out Starter for four connectors and fifteen users, with a £6,000 implementation fee invoiced up front and a £19,500 annual subscription. Sofie Bech and Anders Thomsen asked about go-live, payment timing, extra users, support and refresh.
Customer view: Sofie said they liked what they saw but needed the timeline to work. Anders closed with "That works for us" once the proposal and order form sequence was set out.
Commercial: Support is a four-hour first response on critical issues with six-monthly check-ins. Extra users beyond fifteen were left as a per-user add-on to be sorted later, so the price is not yet agreed.
Watch: The order form must be signed by mid-January for an early February go-live. The evidence does not show a signature or the executed order form.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown sends the proposal with all terms the day after the call.
- Tom Ashdown sends the order form early the following week for signature by mid-January.
Risks
Current to 9 Oct 26- The go-live in early February depends on the order form being signed by mid-January.
- Extra users beyond fifteen were left as a per-user add-on with no price agreed on the call.
Opportunities
Current to 9 Oct 26- Extra users beyond the fifteen included are an add-on opportunity once the team grows.