What was said
What this says
Current to 11 Oct 26Hannah Lowe demoed the brain over Skovdal's CRM, tickets, usage and billing. Ida Mortensen said she had enough to know it would work, and Tom Ashdown will send a pricing proposal and discuss the contract.
What happened: Hannah Lowe showed chat, follow-up questions and search over connectors to Skovdal's CRM, ticketing, usage and billing systems. Ida and Mads Mortensen asked about speed, messy data, freshness and security.
Customer view: Ida said she had enough to know this would work for them. Mads called it powerful.
Commercial: Tom will send a pricing proposal and talk through the contract. The proposal is an open item; the evidence does not show a tier, price or order form.
Watch: Hannah said refresh is nightly by default, and Ida asked directly about freshness. Data mapping of nested or oddly formatted fields was promised as a conversation, so set it up early.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to send the pricing proposal and open the contract discussion.
- Hannah Lowe to review Skovdal's schemas during mapping once the deal proceeds.
Risks
Current to 9 Oct 26- Ida asked whether the data is always fresh; nightly refresh may not meet expectations of instant answers.
- Mads raised complex or oddly formatted data, which could slow mapping.
Opportunities
Current to 9 Oct 26- Ida signalled the brain would work for Skovdal, so a proposal is welcome now.
- Security answers (runs in the customer's own Snowflake account) addressed Mads's concern directly.