Tom Ashdown

Skovdal Software / B-Brain – Demo

Callcompleted

Skovdal Software: documents logo Skovdal Software: documents · 2024-11-29 11:00

Hannah Lowe demoed the brain over Skovdal's CRM, tickets, usage and billing. Ida Mortensen said she had enough to know it would work, and Tom Ashdown will send a pricing proposal and discuss the contract.

What was said

What this says

Current to 11 Oct 26

Hannah Lowe demoed the brain over Skovdal's CRM, tickets, usage and billing. Ida Mortensen said she had enough to know it would work, and Tom Ashdown will send a pricing proposal and discuss the contract.

What happened: Hannah Lowe showed chat, follow-up questions and search over connectors to Skovdal's CRM, ticketing, usage and billing systems. Ida and Mads Mortensen asked about speed, messy data, freshness and security.

Customer view: Ida said she had enough to know this would work for them. Mads called it powerful.

Commercial: Tom will send a pricing proposal and talk through the contract. The proposal is an open item; the evidence does not show a tier, price or order form.

Watch: Hannah said refresh is nightly by default, and Ida asked directly about freshness. Data mapping of nested or oddly formatted fields was promised as a conversation, so set it up early.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Demo and proposal request
Importance
upsell
Sentiment
positive
Voice
champion

Who was there

B-Brain

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Tom Ashdown to send the pricing proposal and open the contract discussion.
  • Hannah Lowe to review Skovdal's schemas during mapping once the deal proceeds.

Risks

Current to 9 Oct 26
  • Ida asked whether the data is always fresh; nightly refresh may not meet expectations of instant answers.
  • Mads raised complex or oddly formatted data, which could slow mapping.

Opportunities

Current to 9 Oct 26
  • Ida signalled the brain would work for Skovdal, so a proposal is welcome now.
  • Security answers (runs in the customer's own Snowflake account) addressed Mads's concern directly.

Transcript

Not yet analysedThe transcript has not been written yet.

B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations75
People at customers290
B-Brain staff40
Calls784
Email threads1,169
Support tickets449
Documents477
Deals117
Invoices101
Events49
News items56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

B-Brain is a fictional company: every organisation, person and figure here is invented for this demonstration.

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