Tidecombe Housing / B-Brain – Demo
Callcompleted
Tidecombe Housing: documents · 2023-12-11 11:45
Tobias Renwick demoed tenant search, overdue repairs and arrears lists on Tidecombe's Salesforce, Zendesk and Xero. Nightly refresh was accepted. Tom Ashdown will send a Growth proposal for about 20 users.
What was said
What this says
Current to 11 Oct 26Tobias Renwick demoed tenant search, overdue repairs and arrears lists on Tidecombe's Salesforce, Zendesk and Xero. Nightly refresh was accepted. Tom Ashdown will send a Growth proposal for about 20 users.
What happened: Tobias Renwick, B-Brain's CTO, showed tenant search and natural language questions. A query for repairs open over 60 days returned six tenants, and Natasha Pryor said it would flag risk straight away.
Customer view: Ravi Riley said nightly refresh is fine, as the team is not looking for tick-by-tick updates. Yasmin Openshaw found the repair status view useful.
Commercial: Tom Ashdown proposed the Growth tier with about 20 users, three connectors and go-live in eight weeks. Natasha agreed to receive the proposal.
Watch: The evidence does not show a price quoted on this call, or who signs.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to send the proposal with scope and pricing by the end of the week.
Risks
Current to 9 Oct 26- Pricing has not been shown yet, so the proposal may meet resistance.
- Nightly refresh was accepted, but any later need for real-time data would be a gap.
Opportunities
Current to 9 Oct 26- Growth tier subscription for about 20 users with three connectors and an eight week implementation.
- Arrears and overdue repair lists give housing and finance teams concrete use cases to adopt.